Business ProfileforSpringhill Toyota

I took my car for repairs to Springhill Toyota on 1/3/2024 alongside my Mechanic *******************. We were assigned to service rep ***************************** we informed ***** that ***** machine read the energy control module and need to be reprogrammed thats what needed to be repaired. Two weeks went by no call no update nothing so I called Springhill Toyota and no call back, so I went up to the location and was told by **** that he ordered a key because my key was bad my doors were locking and unlocking with that key the only issue was the car wasnt cranking but all lights would come on . ***** stated he was waiting on the key to come in and get it programmed he thinks that whats wrong not once was my car placed on a tester. A few days passed still not contact from Springhill or ***** so I went by again. His excuse this time all the techs have been out sick. I travel for work so while out of town I called Springhill Toyota and finally spoke to ***** well you needed a new battery so we ordered the battery. I informed him that I didnt authorize the battery order he said he called me I asked him my number and he had a totally different number from mine I gave him the correct phone number once again. I worked for 10 days so my dad ************************ decided to stop by Springhill Toyota and was pushed from ***** to Sales manager *********************** and was guaranteed that my car would be fixed that week that he believed it was a computer under the dash and that he would have to remove the whole dash board to get to the computer I was informed by a tech that the computer is behind the glove box only the glove box had to removed , so my dad agreed due to him saying this will definitely fix my car but he needed some time. Time went by approx two weeks no word from **** , ***** or anyone at Springhill Toyota. So I went in again and requested to speak with someone higher and was directed to the General manager **** and was told the same lies that he will make sure my car is fixed he offered to wave the charge for the battery due to it being ordered with my permission but still no contact with him and my car is still not fixed they will not release my car so that I can take for proper repairs without payment and I feels as if I shouldnt pay anything due to my car being there for 5 months and nothing being repaired pleas help