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Find a Location

Barber Properties has 1 locations, listed below.

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    Business ProfileforBarber Properties

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    35750 Al Highway 21, Talladega, AL 35160-6803
    BBB File Opened:
    2/24/2011
    Years in Business:
    35
    Business Started:
    11/1/1988
    Business Started Locally:
    11/21/2006
    Date of New Ownership:
    11/21/2006
    Business Incorporated:
    11/21/2006
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Rick Barber, Owner
    Contact Information

    Principal

    • Mr. Rick Barber, Owner

    Customer Contact

    • Mr. Richard Barber, Manager
    • Mr. Rick Barber, Owner
    Additional Contact Information

    Fax Numbers

    • (256) 362-6530
      Primary Fax

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/31/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I was interested in renting a townhouse on Embecca Landing from Barber Properties. I was told I could not see the townhouse because the current renter was still in the home. If I was interested in renting the home I had to put down a $600 deposit. I expressed my concerns about not knowing if I wanted to rent the home without seeing it first. I was never told the money was not refundable. The day after the renter moved out, I went to look at the home. There was painting that needed to be done, broken blinds to replace, and caulking in the bathrooms. I emailed the office staff and gave them a list of what needed to be done. I was contacted a few days later and told that they would paint one wall and 1/2 of another wall. The former tenant had lived in the townhouse since it was built. Plenty of painting was needed. I could not believe that this company was willing to lose a renter over this. I told them based upon their unwillingness to do the minor things I requested, I no longer wanted to rent from them. The company has not returned my $600. Another renter moved in immediately, so Barber Properties cannot claim that they lost any money. I have texted and emailed the company numerous times. I was told in one email that I could use the $600 as a deposit on another one of their properties. I don't want to rent anything from this company. I do not trust them at all. Filing this complaint is my last resort before I take Barber Properties to civil court. I do not want to do that but will if they continue to keep my $600. I inquired about a rental owned by a different, but local, property management company. They ask that a deposit is put down on a rental, but once the client sees the property, and if they are not satisfied, the money is returned to the customer. I told them about my experience with Barber Properties and they were amazed. Barber Properties is engaging in unscrupulous business practice. I will settle for no less than the return of all my money.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Angie C

    1 star

    10/31/2023

    I placed a deposit for a rental that I wasn't able to see due to the renter still living in the townhouse. When I was able to see the townhouse, I was very disappointed. I told them that the property needed painting. I was told they were only willing to paint one wall and 1/2 of another wall. That is ridiculous. The have still not refunded me my $600 deposit. I have never seen a business operate this way. Do not rent from Barber Properties without seeing the property first.

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