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Find a Location

Shoals Outdoor Sports has 1 locations, listed below.

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    Business ProfileforShoals Outdoor Sports

    Hunting Gear
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/28/2003

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers a full line of hunting supplies including guns, bows, clothing, boots & optics, Polaris ATVS, Triton, G3, Stingray & Nautica Star boats, Yamaha & Mercury motors.

    Business Details

    Location of This Business
    1605 Highway 72 E, Tuscumbia, AL 35674-4512
    BBB File Opened:
    1/1/1992
    Years in Business:
    32
    Business Started:
    1/1/1992
    Business Started Locally:
    1/1/1992
    Business Incorporated:
    1/1/2000
    Accredited Since:
    8/28/2003
    Type of Entity:
    Corporation
    Business Management
    • Mr. Bob Croteau, Owner/Manager
    • Mr. Brian Wynn, General Manager
    Contact Information

    Principal

    • Mr. Bob Croteau, Owner/Manager

    Customer Contact

    • Mr. Bob Croteau, Owner/Manager
    • Mr. Brian Wynn, General Manager
    Additional Contact Information

    Fax Numbers

    • (256) 389-9575
      Primary Fax

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/15/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The Husqvarna z454 mower was bought in Oct or Nov 2021. The purchase price was around *******. From day one The mower broke down. When I tried to return the mower I was told I would have to use **********. The mower was vibrating so hard The nylon locking bolts were coming off the deck. I had to wait a week for new nuts when they are avaliable locally. Each time I used the mower after this it was continued issues with vibration. The belt tension under the seat would not stay adjusted along with the deck spring tensioner would loosen until finally the bracket had to be modified by grinding it down. Next time I used the mower a deck support bracket broke. I welded it back on. Next time I used the mower several bolts came loose, I replaced them myself. The next time I used the mower it would not steer to the left, which took weeks to get a new one in. the deck started vibrations,I had to take it to shop again a spindle went out. Another time the mower was sluggish, would not open up so I carried it into the shop, after I changed the oil and filters fuel and air. The shop found an ignition module bad and replaced it. Finally in an effort to relieve the vibration in the deck The shop agreed to replace the whole deck, after waiting 2 or 3 weeks it was replaced. The 2nd time I used it two brackets broke three bolts broke or came up missing. The mower is still under warranty but continues to vibrate , brackets break, bolts are lost or break. When the warranty goes out this mower will cost me too much to use. Oh this last time the electric clutch engagement mechanism fell loose causing it to turn freely cut both wires. The next day I found the bolt had come loose, and found it in my floor. Now Shoal outdoors tells me the motor is locked up. This mower is and will always be a lemon. Shoals outdoor should have given my money back when I requested it numerous times. Needless to say a bad product can make anyones day miserable bad. I had to give up 2 customers because of this
    Read More

    Customer Reviews

    0 Customer Reviews

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