Business ProfileforJohn Gibson Auto Sales, Inc.

My Name is Ms.Brown from Lake village Arkansas I bought a 2019 Dodge Challenger from John gibson auto It was a rainy evening and I went looking for a vehicle so the salesman talk me into getting the black Challenger so I put 5000 down payment 685 a month once I got home the next morning look around the car both mirrors was broke they had black duck tape on both of them inside was a mess glasses holder was broken 3 lights came on on the dash driver side window stop working within a week and I call several times about the car and my salesman promise to come pick it up and fix the problem or let me pick another ride neither one ever happened so I felled behind on my notes trying to to fix it myself and ask for a payment plan they said no then they repossessed my car 30 miles from my house with my phone wallet everything in my car so I had to walk to the nearest station to make a call to my hometown for a ride and they charge me 30,000 for that car and everything possible was wrong with that car now I'm trying to get the car back and no one would talk with me this the 3rd vehicle I had gotten from them the first one they came got it because something went wrong with it the second one caught fire while I was driving it the fire cheif said the back axle caught fire I've just had a bad experience with John Gibson once they get your down-payment they treat you like garbage I can make my payments if they can sell me a vehicle that actually work for the price they charging...And John Gibson and Cannon Finance is the same people And the women that work in the office is really rude to the Customer 30,000 car 5,000 down payment 685.00 payment 225 insurance for a Lemon for those numbers the car should be brand new....

Dear Ms. B****, We apologize for the inconvenience and frustration you've experienced with your used vehicle purchase from John Gibson Auto. We investigated your concerns. Naturally there are two sides to every story, and out of interest for your privacy we won't get into the details here. However we would like to opportunity to talk to you to see how we can improve for the future. Please reach out to our Sales Manager, Kyle to discuss at your convenience at 501-767-8455 or [email protected]. Thank you.