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Find a Location

Auto Credit Xpress has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Auto Credit Xpress

      3333 E Nettleton Ave Jonesboro, AR 72401-5521

    • Auto Credit Xpress

      18033 Interstate 30 S Benton, AR 72015-2739

    • Auto Credit Xpress

      8000 Landers Rd North Little Rock, AR 72117-1620

    Business ProfileforAuto Credit Xpress

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Auto Credit Xpress has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Auto Credit Xpress

        3333 E Nettleton Ave Jonesboro, AR 72401-5521

      • Auto Credit Xpress

        18033 Interstate 30 S Benton, AR 72015-2739

      • Auto Credit Xpress

        8000 Landers Rd North Little Rock, AR 72117-1620

      Location of This Business
      3333 E Nettleton Ave, Jonesboro, AR 72401-5521
      BBB File Opened:
      6/2/2016
      Years in Business:
      8
      Business Started:
      12/1/2015
      Business Started Locally:
      12/1/2015
      Business Incorporated:
      9/21/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Auto Credit Xpress, LLC
      Business Management
      • Mr. Roger Smart Jr., Owner
      Contact Information

      Principal

      • Mr. Roger Smart Jr., Owner

      Customer Contact

      • Mr. Roger Smart Jr., Owner
      • Mr. Lee Smart, Partner
      Additional Contact Information

      Fax Numbers

      • (501) 781-5899
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/06/2024

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      Initially there was an issue with ******* and my payment wasnt being drafted they came and got my car and i called the office to pay the balance owed to get my account back in good standing and was told i would have to pay the full remaining balance of the car of $6000 in 10 days or my car would be auctioned. Car was auctioned then i was contacted to pay off remaining balance. I lost my job and house bc i was unable to get to work. Started working again and told my wages would be garnished bc of nonpayment. No day in court , no papers no offer or arrangement or anything. Very shady behavior
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      DENNIS B

      1 star

      09/08/2022

      I purchased a 2008 Dodge Ram from Walter at the location in Sherwood in February. I had the truck for a week, just what started having engine issues. I called Walter and was advised to take the truck to one of their repair places. Little did you know Walter stated the repair guys said noting wrong with the truck. Let me remind you I was told the truck was under warranty for 30 days. the truck had cosmetic damage when I bought it broken tail light, broken signal light on door. I'm thing it was covered under warranty because Walter had it repaired. Fast forward it's August I've had 3 oil changes because my truck started doing the same thing as before losing pressure as I announced before to them people. So the next day I call Walter and shared to him what the truck was doing, I was advised to take the truck to Midstate in Benton. The truck was not able to make it to Cabot. The truck has been sitting at Midstate be diagnosed since August its now September. I was threatened if I didn't make my payments even though I was driving it the truck will be repaired. I have made repeated call to Walter was advised to contact Kathy @ Sherwood. I got the run around for almost 2 months. Now I'm being told that the repair cost is 7,000 for a new engine and I have to pay 3, 000 and refinance the truck with the remaining balance. This woman is CRAZY. I asked for my last 2 payments back and they can have the truck. She agreed then turned around an called back and said they couldn't do. PLEASE THINK TWICE BEFORE GOING TO THESE CROOKS, SHERWOOD, BENTON OR JONESBORO. THEY ARE TRUE SCAMMERS.

      Local BBB

      BBB Serving Arkansas

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