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Business Profile

New Car Dealers

Mark McLarty Toyota
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Mark McLarty Toyota's headquarters and its corporate-owned locations. To view all corporate locations, see

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Mark McLarty Toyota has 4 locations, listed below.

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    Customer Review Ratings

    1

    Average of 5 Customer Reviews

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    Review Details

    • Dalton C

      Date: 12/06/2024

      Bought a truck from the dealership that had a cracked sunroof glass. Dealership told me it would be done from the dealership. Dropped my car off and they sent it to a used car lot who replaced it. I revieved my truck back over a month later with 500 more miles on the vehicle and my sunroof now leaks worse than when I dropped it off plus they scratched the top of the vehicle up. Upon telling them this they told me they would let the used car lot that trashed my vehicle have another shot at it and refused to pay for anyone licensed to do the work. A joke of a dealership

    • Tammy H

      Date: 03/21/2023

      My husband outright bought a ford truck august of 2022. Between the trade in and cash it was fully paid for. As of this date march 21, I’ve hav not received the title. Most calls go unreturned. When someone does call back it’s a big run around.

    • Jherjames B

      Date: 02/22/2023

      Dealership lack the transparency for a customer to make informed decisions. Misinform on lower trim models and treat as the ‘premium/limited’ model. Will markup and add dealer options (~$12K+). If pre-approved from another bank, finance will force you to use their (higher interest rate) financing and indicate that you must make 3 payments before refinancing. Finance will make the ultimate delay for you to know your car loan account to make payments (or refinance/payoff) AND delay providing you the necessary paperwork to pay tax / register your car. Look up Yo-Yo sale which is illegal in Arkansas. Imagine if the Dealer’s bank did not approve your loan (or the bank disbursing the funds) after driving off the lot, aren’t you forced to return the car? How about getting your car repossessed since you do not know where / who / what bank to pay? Lastly, how can you enjoy a car that you haven’t paid taxes (and will accrue interest/penalties) if you cannot register the car under YOUR name? Are you willing to spend $, time, and energy dealing with McLarty? This experience prompted me and my family to NOT purchase Toyota in the near future. I’d rather do a direct-to-consumer transaction with Tesla! Thank you for the life experience McLarty!

    • David S

      Date: 01/13/2023

      This is a horrible dealership. I will absolutely never do business here again

    • Erica C.

      Date: 11/15/2022

      Horrible service. Traded my perfectly working BMW to Mclarty on November 14, 2022, the same night the engine light came on and rain was leaking in the car. Took the vehicle back the next morning and was told there is no "cooling off" period to return the vehicle. McLarty Toyota is the worse experience I have ever had with a car dealership and I would suggest that no one bothers to buy a car from here.

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