Business ProfileforJDE Foundations Inc

We hired JDE Foundations to add a sump pump and trench in our crawl space as well as improve the French drain on the north and west side of the home. The total estimate was $10,500 and work was completed in two days. Jackhammers were used to dig into the ground (no concrete) and the propane pipe was struck. This pipe is visible above ground but the impact mark was under the siding of our house. Once the smell of propane was noticeable in the crawl space, work had to be haulted and fire department brought in. We turned the switch off our propane tank for over a week until we could find a plumbing company willing to work with propane. **** of JDE Foundations is using every excuse to say this pipe was already leaking and refuses to admit fault. He knows nothing of this history of this house and we told him several times the propane tank had been fully inspected. I have kept the piece of pipe which is old but sturdy and clearly shows an impact mark of their jackhammer. The invoice to replace this piece of pipe is $500 which I sent to him by text as well as their secretary by email. I have told him repeatedly I would like their insurance company to come and if the insurance claim is denied I am happy to pay this remaining $500 due. Instead we get a weekly invoice reminder which we have replied to twice, and their latest reminder invoice includes a note threatening legal action.