Business ProfileforFindlay Motor Company

Horrrible company they sell lemons to their customers and they dont want to help the customers they need to get shut down and sued every body at that store our thiefs and scammers look out for this company they are extremely rude and uncaring to other people they are all for themselves

I spoke to ********************** last week. He cursed and yelled at me for ***** minutes. He accused the dealership of faulty repairs. He stated that his vehilce has a cooling fan failure and that we should have caught the issue befroe we returned his vehicle to him. The problem is that we worked on his door handle. There would have been no reason for us to look at his cooling fan as it has nothing to do with the door handle. We returned ************************** vehicle back to him on 04/17/2024 and we received a call from him on 04/25/2024. That is a little more than 8 days he had the vehicle before it began having issues with its cooling fan. Again the repair we completed was for the drivers side exterior door handle. Since ************************** purchase we have gone out of our way multiple times to take care of him. We have replaced two tires, a tire repair, two oil changes, and 2 vehicle inpections, all at no cost to **********************. ********************** has had a door handle repaired and a battery replaced at our facility at his expense. We have also discounted repairs. We feel like we have gone above and beyond to take care of **********************. It is unfortunate that his vehcile has needed any repairs at all. This is just the unfortunate nature of pre-owned vehilces. Sometimes used vehilces have issues and some less than others. We thouroghly inspect all of our used vehicles before putting them up for sale on our lots and stand behind them after the sale for longer than the law requires. We also go above and beyond and take care of issues that the law does not require.