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Find a Location

Optima Medical has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Optima Medical

      560 N Camino Mercado Ste 7 Casa Grande, AZ 85122-5759

    • Optima Medical

      26224 N Tatum Blvd Ste 15A Phoenix, AZ 85050-7500

    • Optima Medical

      450 S Willard St Ste 103 Cottonwood, AZ 86326-6744

    • Optima Medical

      743 Miller Valley Rd Prescott, AZ 86301-1813

    • Optima Medical

      12075 AZ-69 Dewey, AZ 86327

    Business ProfileforOptima Medical

    Clinic
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Optima Medical has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Optima Medical

        560 N Camino Mercado Ste 7 Casa Grande, AZ 85122-5759

      • Optima Medical

        26224 N Tatum Blvd Ste 15A Phoenix, AZ 85050-7500

      • Optima Medical

        450 S Willard St Ste 103 Cottonwood, AZ 86326-6744

      • Optima Medical

        743 Miller Valley Rd Prescott, AZ 86301-1813

      • Optima Medical

        12075 AZ-69 Dewey, AZ 86327

      Location of This Business
      560 N Camino Mercado Ste 7, Casa Grande, AZ 85122-5759
      BBB File Opened:
      4/20/2023
      Years in Business:
      2
      Business Started:
      9/23/2021
      Business Incorporated:
      9/23/2021
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Optima Medical LLC
      Additional Contact Information

      Fax Numbers

      • (844) 722-0049
        Primary Fax
      • (866) 232-8580
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/31/2023

      Started going to the practice that later was acquired by Optima. My husband, *********************, needed an ultrasound, and they did it right in the office last year, 2022 early fall. Then the results werent great and told ** we need a ** scan to get a better look. The orders were sent in October 2022. Insurance denied it because Optima filled in the paperwork wrong and hey didnt send the ultrasound results to the insurance. We have attempted every month since, sometimes multiple times a month, to get Optima to send the ultrasound results to the insurance so we can get the ** scan. It is now almost June 2023 and every time we call they say they will look into it and then we hear nothing, no response, even after escalation.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brenda T

      1 star

      06/29/2024

      I have called a few times and have emailed the billing department several times with no response for a refund since I overpaid them. They will talk to you if they think you owe them money but not if you overpaid. I keep getting a bill for $350 that was paid the date the procedure was completed. After Optima took over I kept getting random bills from years past that were paid. I overpaid by $40 and now I cannot seem to get my money back. The $40 was from 2 bills they said I did not pay (but I had) and now since I have a credit from paying twice. The latest bill they are saying I did not pay was from February of 2023 and states I owe $310 out of a $350 bill - showing I do have a credit of $40.

      Optima Medical Response

      07/08/2024

      At Optima Medical, ensuring that all patient concerns and issues are promptly resolved is our priority. We have reached out to ****** and successfully addressed her concern.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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