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Find a Location

Allard Collision has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Allard Collision

      230 E. Highland Street Suite 1, 2, & 3 Chandler, AZ 85225-0926

    • Allard Collision

      3151 N Cessna Ave Eleven Mile, AZ 85122-7972

    Business ProfileforAllard Collision

    Auto Body Repair and Painting
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers a collision and custom specialist as well as auto body repair and paint services

    Business Details

    This is a multi-location business.

    Find a Location

    Allard Collision has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Allard Collision

        230 E. Highland Street Suite 1, 2, & 3 Chandler, AZ 85225-0926

      • Allard Collision

        3151 N Cessna Ave Eleven Mile, AZ 85122-7972

      Location of This Business
      230 E. Highland Street Suite 1, 2, & 3, Chandler, AZ 85225-0926
      BBB File Opened:
      2/14/2012
      Years in Business:
      13
      Business Started:
      3/15/2011
      Business Incorporated:
      6/8/2016
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Allard Collision LLC
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Business Management
      • Mr. John James Allard, Member
      Contact Information

      Principal

      • Mr. John James Allard, Member

      Customer Contact

      • Mr. John James Allard, Member
      Additional Contact Information

      Fax Numbers

      • (480) 786-5729
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Choosing a mechanic for auto repair and service

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Amy J

      1 star

      05/16/2024

      Stay away from this company. I did not have a problem with the repair. The problem is their underhanded, unethical and illegal billing practices. They had in writing that State Farm was paying half the cost of the repair and I was paying the other half. They agreed verbally and in writing writing to do the repairs for what State Farm estimated the repairs should cost. The only discussion that was had was if the blind spot sensor behind the bumper was damaged there would be an additional cost for replacement. I was assured that if there was an increase in cost, State Farm and myself would be notified once the bumper was removed. During the week that Allard had the vehicle I received no phone call, email or text that there was any additional damage or charges. When they called to say the car was done and ready for pick-up they confirmed the final bill amount. I was presented with a bill for the agreed amount. I paid the agreed amount in full. Nothing was said about any additional billing. I was handed the keys and left. Over 2 months later I get a phone call from Allard. The woman states that she is calling to collect the outstanding balance. What outstanding balance? This bill has been paid in full. Speaking to the manager was pointless. This rude individual stated that they forgot to bill for calibrating the sensors and want money now. They tried billing the additional $260 to State Farm. State Farm paid them $130 and told them that they could try to collect from me. He claimed that they did not know I was paying half which was a lie. Then he demanded that I pay the amount. I did not. I have no bill and no proof that they can collect after the bill has been paid in full. He threatened me with collections. I sought legal advice. What he is doing is illegal. You can't try to shake down people by phone after you have accepted payment for the full amount agreed to. I posted a review on social media and will continue to do so. People should be warned about this shop.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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