Reviews

Review Details

• Review fromJeffrey H

  Date: 08/15/2025

  1 star
  They are awful and a scam. Run from their "services." They fail to address problems, refuse to return, and charge hidden fees that were never discussed. Terminex and other pest services are significantly better.
  

  Ecoshield Pest Solutions

  Date: 08/18/2025

  Hi *******, thank you for sharing your feedback. We're sorry to hear that your experience has been frustrating, especially regarding service follow-up and billing concerns. Thats not the impression we want to leave, and we understand how important transparency and reliability are when choosing a pest control provider.

  EcoShield is committed to clear communication and long-term pest-free solutions, and wed appreciate the opportunity to review your account and address your concerns directly. Please email us at ************************************************ so we can assist you further.

  Thank you again for reaching outwere here to help.

  Via I.

• Review fromMatt C

  Date: 08/14/2025

  1 star
  Service was supposed to entail mice traps that were never set. Product didnt keep pest away from the house like the salesman stated it would. Now Im trying to close my contract after my agreed service was fulfilled and I keep getting the run around. Continue to get text messages and emails on my next quarterly service when I dont want after trying several times of getting my service to stop. Do not signup for anything with this company, its a trap in keeping you as a client.
  

  Ecoshield Pest Solutions

  Date: 08/18/2025

  Hi ****, thank you for sharing your feedback. We're sorry to hear this has been such a frustrating experience, especially with the missed expectations around your service and the difficulty in closing your account. Thats certainly not the experience we want for any of our customers.

  *********************** services are backed by a 100% Service Guarantee, and our contract confirmation process includes a verbal review, emailed copy, and a text reply to confirm. Wed really appreciate the opportunity to review your account and help resolve this properly.

  Please email us at ************************************************ so we can assist you directly. Were here to help and hope to make things right.

  Via I.

• Review fromArnie Cisneros C

  Date: 08/12/2025

  1 star
  One of the worst scams I've ever encountered. bad services that don't work, difficult on phone and scam you out of money if you want to cancel. THESE ARE BAD PEOPLE!!
  

  Ecoshield Pest Solutions

  Date: 08/18/2025

  Hi *****, thank you for sharing your feedback. We're truly sorry to hear that your experience has been so frustrating. We understand how important it is to feel confident in the services you receive, and we take concerns like yours seriously.

  EcoShield is committed to providing effective, long-term pest solutions backed by a 100% Service Guarantee. Wed appreciate the opportunity to review your account and help resolve any outstanding issues.

  Please email us at ************************************************ so we can assist you directly. We're here to help and hope to make things right.

  Via I.

• Review fromNorm N

  Date: 08/08/2025

  1 star
  WHAT KIND OF COMPANY DOES BUSINESS LIKE THIS? A "door to door" salesman approached me while working in my yard. He made a good case to have his company (Eco-Shield) spray around my house for ants and spiders, install a mouse trap, etc. Afterwards my wife was very unhappy with this because she's gotten in to using "natural" things like vinegar and lavender for bugs and weeds. When they alerted me a couple of weeks ago they would be out again I called right away and told them not to. First, I got a big sales pitch, then a lowered price with guarantee, then a threat of a $250 charge for "early termination of contract". Like this is going to make me want to ever do business with them again or recommend them to anyone! I SHOULD have read reviews before I agreed to the service since this is only ONE OF MANY SIMILAR COMPLAINTS. I'm a retired businessman and can't imagine ever doing this to a customer! I retired 2 1/2 years ago and still get phone calls and Happy New Year, etc from old customers who obviously view me as a friend.
  

  Ecoshield Pest Solutions

  Date: 08/18/2025

  Hi ****, thank you for sharing your feedback. We're sorry to hear this experience has been frustrating for both you and your wife. We understand how important it is to feel confident in the products used around your home, especially when preferences lean toward natural solutions.

  EcoShields services are backed by a 100% Service Guarantee, and our signup process includes a verbal review, emailed copy of the agreement, and a text confirmation to ensure clarity. Wed appreciate the opportunity to review your account and discuss your concerns further.

  Please email us at ************************************************ so we can assist you directly. We value your feedback and hope to make things right.

  Via I.

• Review fromLilia B

  Date: 08/05/2025

  1 star
  Never ever let that company lie to you, on my door knocked their owner said he was owner of the company he will take care of the pests and services. Two months later we are full of spiders and they dont anything about it, K called and canceled. All the sudden they are telling me there is a cancellation fee of $250 and they start harassing me about that fee. I called ******* owner he confirms he will waive the fee! Two weeks later they keep harassing I call and they say he is not the owner!!! On his business card confirms owner! Beware this is a fraud company which will not only take care of pests but harass you for money after.
  

  Ecoshield Pest Solutions

  Date: 08/06/2025

  Hi *****, thank you for sharing your feedback.

  Were truly sorry to hear this has been such a frustrating experience. We understand how important it is to feel confident in the service and communication you receive. While we cant confirm the details shared, we want to assure you that EcoShield takes concerns like this seriously and were committed to resolving them respectfully.

  Our early termination fee is part of the service agreement reviewed during signup, but were happy to revisit your account details and clarify any misunderstandings. Please email us at ************************************************ so we can look into this further and assist you directly.

  We appreciate you bringing this to our attention and hope to make things right.

  Via I.

• Review fromJuila H

  Date: 08/05/2025

  1 star
  8/5/25 I was approached by a man knocking on my door last night at 7pm. I said I wasn't able to do services right now and he said "why not". I then noticed he had tattoos running up his neck. He was overly aggressive and scared me. How do I get my name off their list? The last thing I want at my front door is an angry white guy.
  

  Ecoshield Pest Solutions

  Date: 08/06/2025

  Hi *****, thank you for sharing your feedback.

  Were very sorry to hear that your experience felt uncomfortable. Thats not the impression we ever want to leave, and we take concerns like this seriously. Wed like to ensure your address is removed from our contact list and look into this further.

  Please email us at ************************************************ with the name of the representative, your neighborhood, and the time of the visit so we can follow up appropriately.

  We appreciate you bringing this to our attention and hope to resolve it quickly and respectfully.

  Via I.

• Review fromDean E

  Date: 08/04/2025

  1 star
  I highly recommend you avoid this company. They signed up my 94 year old dad to a 2 year contract without him understanding. When I tried to get him out of the contract, the company absolutely refused. When I left them a bad online review, they called me and said he could get out after 2 more treatments. Almost a year later, I am still trying to get my dad out of this contract. Every time I call them, I am waiting on the line for at least one hour and I'm transferred back and forth to different divisions. I hate this company!
  

  Ecoshield Pest Solutions

  Date: 08/05/2025

  Hi ****, thank you for sharing your feedback.

  Were truly sorry to hear how difficult this experience has been for you and your father. We understand how important it is for every customerespecially seniorsto feel fully informed and supported throughout the signup process. Our agreement confirmation includes a verbal review, a digital copy sent via email, and a final text reply to confirm consent, but we know that each situation deserves careful attention.

  Please email us at ************************************************ so we can review your fathers account and work toward a resolution. We appreciate your patience and the opportunity to make this right.

  Via I.

• Review fromDavid C

  Date: 08/04/2025

  1 star
  I had Eco Shield do an initial assessment and then had them treat for mice and insects. They put a box out for mice but on the second treatment we were told that no bait had ever been put into the box from the 1st treatment even though we paid for this. They did not honor their agreement, gave no valid excuse for this misinformation and poor service. They are now trying to charge me $250 to cancel and agreement that they failed to fulfill. Do not be fooled by this company. I would never consider having them to my property again.
  

  Ecoshield Pest Solutions

  Date: 08/05/2025

  Hi *****, thank you for sharing your feedback.

  Were very sorry to hear about your experience and understand how frustrating this must be. Our goal is always to deliver thorough, reliable service, and we regret that this visit didnt meet expectations. Regarding the early termination fee, its part of our service agreement and is reviewed during the signup process through a verbal explanation and a digital copy sent via email.

  Wed like to take a closer look at your account and work toward a resolution. Please email us at ************************************************ so we can assist you directly.

  Thank you again for bringing this to our attention.

  Via I.

• Review fromHeather W

  Date: 08/01/2025

  1 star
  I had someone show up at my door and aggressively try to sell me their pest control services. I gave them my name and phone number but nothing else. I was then sent texts asking me if I wanted to be added to the schedule that I never answered. Then 6 weeks later I get a text that they will be at my house for my scheduled service. I called to cancel and was told there would be a fee!! I never gave them my credit card and never signed a contract so im not sure who they will charge but I felt like this was very sneaky of them.
  

  Ecoshield Pest Solutions

  Date: 08/05/2025

  Hi *******, thank you for sharing your feedback.

  Were very sorry to hear about this experienceits understandable that youd feel frustrated and concerned. Our signup process includes a verbal review, a digital copy of the agreement sent via email, and a final confirmation via text reply to ensure clarity and consent. If you never completed this process, wed like to investigate further and make sure everything is handled appropriately.

  Please email us at ************************************************ so we can review your account and resolve this for you.

  We appreciate you bringing this to our attention and hope to make things right.

  Via I.

• Review fromMr. Gerry S

  Date: 07/31/2025

  1 star
  If I could leave a zero star I would. They were supposed to come out in July to do the house and they came on the 31st. Problem is they did the house across the street instead of mine. Contacted them and I got a run around. Stay away from this incompetent place.
  

  Ecoshield Pest Solutions

  Date: 08/01/2025

  Hi *****,

  Thank you for sharing your feedback. We understand how upsetting it must be to feel like your concerns werent taken seriously, and we want to make sure this is addressed properly.

  EcoShield is committed to delivering reliable, professional service, and wed appreciate the opportunity to review your account and ensure the correct property is serviced as intended.

  Please email us at ************************************************ so we can assist you directly.

  We look forward to resolving this.

  Via I.