Business ProfileforMercedes-Benz of Gilbert

On June 10, 2024 I purchased a 2021 E350 from Mercedes-Benz of Gilbert in Gilbert, AZ. One of the things that I was not impressed with is that after I just purchased a ******** totaling over $50K, you'd think I'd get some ******** merchandise such a pen, hat, etc. I got nothing. When we purchased my wife's ******** from ******** of ******* she received a lot of ******** merchandise and a welcome package. Also it's been almost 3 weeks since I purchase my vehicle, and I am still waiting on the second key fob. I was told the original owner only turned in one key fob, and the dealership would have to order the other one, along with a first aid kit. I have not been contacted or has there been any follow-up as to what's the status, nor have I been contacted by anyone to see how am I enjoying the vehicle or if I have any questions. I feel like the dealership was giving me a lot of attention when they wanted me to buy the car, but now that I have bought the car, I feel like no they don't care. I don't feel valued as a recent ******** owner, which is surprising with the brand ******** you would expect more. It's annoying that my wife and I have to share a key fob and it's been almost three weeks with no updates. ******** of Gilbert can do a better job that what I have seen, I wished I had purchased my vehicle from ******** of Scottsdale( which is where my wife goes for her service), I would have felt important and like they appreciate my business. I need the second key fob.