We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share
          Business Profile

          Auto Body Repair and Painting

          AJ Collision Repair

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Auto Body Repair and Painting.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

          Filter by

          Complaint Status
          Complaint Type

          • Initial Complaint

            08/05/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I sent my truck in to Aj Collision so I can get my truck repaired due to being in a wreck he stated that he can get my truck repaired and back to me in two weeks he have my truck on April 5, 2022. A month went by and I asked hey when is my truck gonna be done two months went by and I asked when will my truck be done almost 4 months later he only did 2% of the work on my truck. I still need to be painted I need a new bumper and theres new damage on the passenger side and driver side rear. Allstate the insurance company has sent him a check of $1800 to fix my truck. Allstate the insurance company sent him a check on April 13th 2022 to fix my truck . AJ Collision end up cash in a check on April 19, 2022 without my signature so he forge my signature to cash a check. I was told from Allstate the insurance company do not sign the check until the job is done. when I called Aj Collision and asked him why did you cash that check without my signature because it had his name on there and my name on the check and he couldnt give me a reason why so he stole the money did 2% of the job on my truck and now I have new damage on the driver side. On July 26, 2022 when I came home my truck was part in front of my house undone he did not fix my truck at all and he wont answer my calls. So now my truck is sitting in my yard not done I am deal with new damages that happen at his body shop. I really need to get my exhaust fixed and my body work done and the new damage that he did on the driver side needs to be fixed and I need a new bumper.

          • Initial Complaint

            03/16/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            The company was supposed to order me new doors and fix the rocker panel he said he needed the money upfront to order doors I gave them a check I got from Allstate for $2800 then he said he was going to get a supplement to fix my runner board got the truck back and the color is not the same and did not order the new doors just put bondo When I got the truck back noticed that they had sanded all my window trim which is plastic and my side mirror which is plastic told him about it and he just says let me see what I can do I have not received a return call nothingfraudulent work!!

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          D-

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 8

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          5718 W Maryland Ave

          Glendale, AZ 85301-3923

          Visit Website
          (623) 428-5347

          Customer Complaints Summary

          2 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.