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Emotional Support Animals

Fast ESA Letter
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

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9 Customer Reviews

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  • Darlene W

    02/19/2025

    Fast and easy with great response regarding my request obtaining approval

  • Zach W

    01/27/2025

    They dont get back to you after the California 30 day waiting period. But theyll take your money ??

  • Billie M

    08/16/2024

    It was great no issues, quick response and got my letter already.

    Fast ESA Letter Response

    08/20/2024

    Thank you so much for your kind words! We're thrilled to hear that you had a great experience and received your letter quickly. Your satisfaction is our top priority, and we're glad we could provide you with the support you needed. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here for you!

  • Carmen C

    07/07/2023

    Submitted everything to get an *** letter from them at 11pm and became more doubtful so i decided i was going to go with a different company that same night; canceled within a few minutes of submitting everything. Got a confusing email thanking me for making my appointment but at the bottom it said my appointment was canceled so i contacted them through the chat to clarify if I was getting a refund. The agent told me i would be getting my refund but then when I repeated the information back to them they informed me theyd be charging me a 30$ doctors fee to which i asked for an escalation and asked to be called TWICE but have not been contacted. I dont understand why theyd charge a doctors fee when i canceled within minutes and there was more than 2 days before the appointment i scheduled. I can almost guarantee I did not inconvenience any Doctor nor did they look over my information if i withdrew it within minutes! There are more reputable companies to get your letters, stay away from these people.

    Fast ESA Letter Response

    07/12/2023

    We sincerely apologize for the inconvenience and negative experience you encountered with our service. We understand your frustration, but we would like to clarify that the charge was applied due to receiving a cancellation request beyond the 24-hour timeframe. We strive to provide clear guidelines regarding cancellation procedures to ensure transparency. Our representative made several attempts to reach out to you but unfortunately was unable to establish contact. Please be assured that we work exclusively with state-licensed professionals, prioritizing a seamless process for our valued clients. We are fully committed to meeting your specific requirements, and if you have any concerns regarding the legitimacy of our service, we would be more than happy to address them promptly and provide any necessary assistance.

  • Marla L

    04/21/2023

    Definitely have had a very positive experience with this company and will use them in the future. Everything was fast and easy to understand. I am so thankful for the service and to be able to have my babies with me wherever I go. Thank you ***********

    Fast ESA Letter Response

    07/12/2023

    Thank you for sharing your positive experience with our company! We're delighted to have provided you with a fast and easy process. We're glad to have been able to assist you in obtaining your *** letter, enabling you to have your beloved pets with you wherever you go. We appreciate your kind words and look forward to serving you again in the future. Thank you for choosing Fast ***!

  • Garry D.

    08/31/2022

    This was very fast and easy to use. No hassles or trouble, just straight and to the point. I really like how easy it was and I recommend them to anybody that needs this type of program

    Fast ESA Letter Response

    01/27/2023

    Thank you for submitting your response. We are happy to know that you have a positive experience with our service. We are looking forward to work with you in future as well.

  • Nicole R

    05/17/2022

    My letter was signed by a "LMHC" whose license number turned up nothing in the state database (of the state he is supposedly practicing in). When I did a search on the name, all that turned up was his wedding website. The address, which had conveniently left off the city (but did include the zipcode) when searched on a map, was an open field. The people who are giving 4 and 5 stars must be doing it because they got what they wanted. They should probably check to see whether or not the letter would hold ** in court. I am seeking to dispute this transaction in paypal. Businesses like this de-legitimize people who truly need emotional support animals. No wonder states are finally getting wise to this deception and starting to enact laws to stop it.

    Fast ESA Letter Response

    07/02/2022

    We really apologize that you had issues in searching your doctor's ******** We confirmed the license number on the state website and it was working. It could be a typing issue that you might have encountered while searching for the license.Also, in regards to the application, we tried reaching you multiple time. However, we got no response. Please feel free to get back to us, so we can help you to get everything fixed.

  • anonymous a.

    03/31/2022

    Great service, very fast and exactly what I needed for housing. Only 4 stars because very unprofessional to ask for a review and then read the script in a whisper over again.

    Fast ESA Letter Response

    04/02/2022

    Thank you for letting us know. We are glad to know about your experience with our company. We hope to work with you in future as well. And, we really apologize for our executive behavior, they were just trying to know about your experience with the service.

  • Brandon Y.

    03/29/2022

    The website was nice and easy to use. Navigation was easy throughout the website as well as answering the questions at a very formidable to my mental conditions. It was very it was a very comfortable experience even though it was kind of high and price that got everything done efficiently and in a timely manner.

    Fast ESA Letter Response

    03/29/2022

    Thank you for letting us know. We are glad to know about your experience with our company. We hope to work with you in future as well.

Customer Review Rating

3.56/5

Average of 9 Customer Reviews

Contact Information

Mesa, AZ 85207-6800

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Email this Business
(888) 891-1186

BBB Rating & Accreditation

BBB accredited businessA

Accredited Since: 11/21/2023

Years in Business: 5

Customer Reviews are not used in the calculation of BBB Rating

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