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Business Profile

Solar Energy Contractors

Titan Solar Power

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Energy Contractors.

Complaints

This profile includes complaints for Titan Solar Power's headquarters and its corporate-owned locations. To view all corporate locations, see

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Titan Solar Power has 55 locations, listed below.

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    Customer Complaints Summary

    • 897 total complaints in the last 3 years.
    • 103 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/19/2025

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Mis paneles dejaron de funcionar y la ****** no responde mis llamadas ahora tengo que pagar a otra compaa para que revisen mis paneles solares y las garantas del contrato parece que no me funcionan

    • Initial Complaint

      Date:03/12/2025

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Solar panels where installed on my home by titan solar power FL *** the solar panels are not working and is not returning power to Fpl the company is bankrupt and the lender is still charging me to pay for a system thats not working ****** a mouth plus FPL says its not receiving power back to its grid witch would reduce my electricity bill

    • Initial Complaint

      Date:02/27/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The person the sold me the solar panels told me I was going to pay in total like $38,000. Thousand but I am going to be paying like $62 thousand and plus my bills where coming up really high in summer and I was told I was not going pay a lot in my electricity bill but the first months I pay a lot plus I still have to pay solar panels.

    • Initial Complaint

      Date:02/12/2025

      Type:Order Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      see Attached document

    • Initial Complaint

      Date:02/06/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Titan Solar Power, **** filed for bankruptcy and now we have solar panels that are managed by no one, we are paying on a loan for a product that has stopped producing what was promised as a key component (inverter) is now faulty. We have no indication of when the component became faulty and for how long.

    • Initial Complaint

      Date:02/01/2025

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Titan Solar Power copied my DocuSign signature an placed it on forms especially a loan agreement for the solar panels the started to put in and never finished

    • Initial Complaint

      Date:01/07/2025

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had ********************************** 2023 with the promise I would have a zero bill and when I did owe, I would have a credit ensuring I would only have to pay for the panels. I have yet to receive more than a $7 credit on my electric bill. I am paying for almost a full electric bill, and $200/month for solar panels. I tried to contact the company many months ago to no avail considering they filed for bankruptcy and the company that took over- ***************** has done little to help. I believe Titan Solar to be a scam. I will be paying for them for the next 19 years.

    • Initial Complaint

      Date:12/17/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have a solar panel installed in my house, through titan solar power, and after a year of working, the company went on bankruptcy and sold to another company , which it the one collecting the payments, the problem is the panel are not working at all, and Nobody is responding, they are just collecting money from me and I got no answer from Nobody, I will like to know what to do,

    • Initial Complaint

      Date:10/25/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On December 6, 2022, we contracted with Titan Solar to purchase solar panels for our home for $92,700.00. The panels were financed through Good Leap. The panels were installed in January 2023. We were told that we would be producing so much electricity that we would be selling it back to our electricity provider. Not only has that not occurred, the solar panels are making very little difference in our electric bills. In the last few months we were informed by the ****************************** in ******* that Titan Solar has filed for bankruptcy. According to our contract this causes a default in their agreement with us and we, therefore, can terminate our agreement.

    • Initial Complaint

      Date:10/21/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I bought solar panels in November 2021. They caught fire in April 2023 and burn my house with about 75% worth of damage. The company refuses to work with me. I am looking for compensation to cover the solar and new roof loan and also for emotional distress to my family.

    Titan Solar Power is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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