Business ProfileforArtificial Grass Masters

This place only cares about money, not the quality of the service provided. Spent a significant amount on turf for my whole backyard. They brought the product first week of July during the hot ******* sun with triple digit temperatures. The product sat at my curb with heavy clear plastic bags and other tools rolled into itself for over two weeks. once they installed, I noticed a very large area of uneven turf. I noticed right away there was a large spot of turf that seem to be misshapen and would not stand up like carpet fibers would. The workers explained that after a week they should go away. It didnt. immediately called. The company came out and took pictures and later on had the audacity to blame it on the fact that I had a window which didnt even hit that area of the line that was causing this problem. I again very patiently explained that this showed up on the day of install, and could not be because by my window, due to the fact that it not only did NOT hit the spot in question, which was approximately 7 feet long, but also I had pictures to prove that it was THERE on the day of the install that the turf, looked like it was burned. I have written emails and letters with no response, and a year later I am still left with burnt turf because they left it out on the street with heavy plastic bags on top of it, which clearly melted the area. The owner and its staff does not care. They simply want your money. Stay far away from this company.