Business ProfileforAutoNation Chevrolet Arrowhead

On June 11, 2024 I went in AutoNation to see what my options were. I have a leased Buick 2022 Encore. I was very clear with the salesman that I was NOT going to anything that day. My Credit had been comprmised and I did NOT want any hard credit checks because I did not want any points taken off my credit score. I wanted to wait for my credit score to go up and told him I wanted to think about it. I wanted to wait, because I still had until November before the lease was up. i was very tired that day. The salesperson got up and here comes ********************* the Sales Manager and brought papers with and fast talked about what a good deal it wasm to pay off GM and keep the leased car.. Before I knew it I was signing. I told them it was not what I wanted. I went home and looked, there had been at least 7 HARD credit Checks. and the loan was high interest, I went back in and ********************* took me to a financial person to tell me it was fine, but he got out of there.i then Called the ** Atorney General and they said to file a complaint. As soon as AUtoNation found out they tried callling me. He was not supposed to call me onlyrespond to the AG's office. *************************, Sales Manager responded with pure lies, saying that I "had approved it." I responded that was not true.Finally, the ************************* said I needed and attorney.I then called ********************* and GM Financial. As I had previously leased 4 Encores and never missed a payment. They filed complaints and told me I should hear from them. I did not.They are the most dishonest group. No one should buy from them. Now I am stuck with high interest just to make them happy. A D- rating is too good from them.