Business ProfileforMoore Chrysler-Jeep Inc

Buyer Beware Before I start, I would like to clarify that the service department of Moore Jeep was incredibly helpful and professional. They repaired my vehicle in a timely manner and in less time than I was quoted. I also was not sold to immediately after arriving and I very much appreciate that.In regards to the product however,********** does not act in good faith in regard to its warranties. I've been given multiple different statements regarding why they would not cover me for a rental while my car was in the shop for an issue covered under the powertrain warranty. As medical personal, I cannot be without a car and after verifying with an agent that as long as I submit the documents required I would be reimbursed, I went ahead and got one. Fast forward to 2 days later, after submitting said paperwork, I received a denial saying that it was not a covered service. After calling Stellantis to clarify, I spoke to an agent who refused to allow me to speak while consistently talking over me. She had said that one of the factors was that I was not the original purchaser of the car. To remind you, this was a vacuum pump failure covered under powertrain warranty. This is not acting in good faith. Stellantis owns 14 brands, Abarth, Alfa ****** Chrysler, Citroen, Dodge, DS ****************** Jeep, Lancia, Maserati, ************** Ram and Vauxhaul. I strongly urge you to avoid these brands as I promise you that Stellantis frankly care about your needs or the quality of your vehicles (****** miles and my car has already been in twice for part failures. I would recommend if shopping at this location to look outside of cars of these brands, if they even have them.Buyer Beware