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Business Profile

Career Counseling

REMX Staffing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Career Counseling.

Complaints

Customer Complaints Summary

  • 22 total complaints in the last 3 years.
  • 6 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/13/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ******* for this company in ********* and it is clear that it is a scam. ****** ******* is one of the recruiters that collects your W2 information. I will be reporting this to the better business bureau and filing a police report. Any personal information of mine that was given under the impression of an employment opportunity needs to be deleted. I will be passing this over to the authorities.

    Business Response

    Date: 12/13/2024

    Hello,

    This complaint is concerning.  Our records show that Ms. ******** accepted a short term assignment with ******, and she has been put into the new hire process to start soon.  If she has changed her mind and does not want to start the job, she needs to reach out to ******.  ****** tried to reach her today, but could not connect.

    Thank you,

    ***** ********

  • Initial Complaint

    Date:11/19/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I applied to Remx through EmployBridge and I am under the belief that they are a scam company. I would like to withdraw my application and I want my personal information including my DOB, identification, and SSN deleted from their system. I do not authorize the use of my information and would like it permanently deleted from their system.

    Business Response

    Date: 11/20/2024

    Hello,

    I see that Ms. **** filed this complaint the same day that she applied with our company.  I do not understand why she thinks we are a 'scam company'.  We place thousands of candidates into new positions every year.   It is very upsetting and disappointing.  I will reach out to our corporate office to see if they are allowed to remove her applicant data.

    ***** ********

  • Initial Complaint

    Date:10/28/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I believe this business is fraudulent now that *** done my research and unfortunately I have already given them my personal information. They sent me emails asking for I-9 completion and direct deposit information, they even sent me to a clinic to take a drug test. But I havent heard anything from the actual recruiter about the job.

    Business Response

    Date: 10/29/2024

    Hello *******,

    I am surprised and disappointed to read that you believe we are a "fraudulent" company, and that you feel the need to post that online.  It sounds like we have done everything that we said we would do.  We initially connected with you 8 days ago, and have been moving you through the recruitment process to start a position with our client.  Our records show that you have completed all your steps, and everything looks good.

    It appears that your Recruiter ******* spoke to you about a Work-from-********************* Representative position paying $16/hr.  Is that not the case? 

    In the last week our client has given us even more classes, and we are working to get everyone scheduled.  It can take time to work out the logistics of work from home equipment, training and start dates.  And it appears that it has only been 8 days.  I'm sorry if you thought that process would be faster.

    I will contact ******* and let her know that there appears to be a disconnect in our communication. 

    If you change your mind and do not want to continue moving forward with the process to start... if you do believe we are a "fraudulent" company.  Please let us know.

    Thank you,

    ***** ********, Market VP

     

  • Initial Complaint

    Date:08/29/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They offered me a job, said I was moving on to the next process and asked for me and my familys personal information like SS# and other personal things. I would like me and my familys information deleted from their system. I do not give them permission to use any of my information. Please have REMX delete all me and my familys information

    Business Response

    Date: 09/09/2024

    Hello, We have reached out to ******************** to communicate about the complaint.  She has not responded to us as of yet.

    Thank you,

    ***************************

    Business Response

    Date: 09/09/2024

    Hello, We have reached out to ******************** to communicate about the complaint.  She has not responded to us as of yet.

    Thank you,

    ***************************

  • Initial Complaint

    Date:08/27/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August ******* I saw a listing on Indeed for employment remotely so I applied and received an email stating to sign onboarding documents. I thought that this was going to be an immediate hire situation, so though I was hesitant, I completed all the documents with my personal information (ssn, DOB, full name, address, phone number, I-9 along with proof of my ID and Social) I then proceeded to seek employment while I waited and ran across another position that was available on Indeed so that triggered my memory of my previous application so I logged in to see the status only to find that It was asking me to fill out all those documents again which was weird. So I googled review pertaining to this company only to find other people experiencing the same thing. I tried calling the number several times on different occasions to no avail. I AM NOT INTERESTED IN WHATEVER REMX HAS GOING ON NOR DO I WANT ANYTHING THEY HAVE TO OFFER. I WOULD LIKE ALL OF MY INFOMATION REMOVED FROM YOU ALL SYSTEMS starting with all my personal information(name, number, dob, ssn, address, signature, ID and Copy of SSN card) along with Removal of W-4, I-9 and all other signed documents IMMEDIATELY including deactivating my account to that website. I DO NOT give REMX permission to use my information nor sell my information in any way shape or form.

    Business Response

    Date: 09/03/2024

    We have been trying to reach ******************.  We have called and emailed.  He has not responded yet.

  • Initial Complaint

    Date:06/05/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This site offered me a job and confirmed I was qualified. Upin qualification, they advised me to complete onboarding documentation with my personal information. Its been over a month and I havent heard from the company nor will anyone answer calls at the headquarters. This company is fraudulent and I will like my personal information destroyed and deleted

  • Initial Complaint

    Date:01/26/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I filled out an application for employment and completed documentation on including I-9. I would like to withdraw my application and have my information deleted completely from company's system. This company is a fraud.

  • Initial Complaint

    Date:12/27/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On December 21, 2023 I applied for a job through Indeed job search and was directed to Remx website. It asked alot of information regarding the position and was assuming I was already hired. However since this date I have not received any correspondence. I feel they have taken my information and I feel this is not a legitimate organization. I signed numerous documents and have no way to peruse the documents since I have not heard anything from this entity. This is a highly suspect business.

  • Initial Complaint

    Date:11/29/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've submitted my personal information including name, *** and SSN to REMX with the intent to find temporary work and I have decided that I no longer wish to have it in any of the systems associated REMX and request its removal.

  • Initial Complaint

    Date:11/28/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I applied to Remx on CareerBuilder; they sent me an email stating they were interested in representing me for employment, then had me fill out a W-2, health information and all of my family-sensitive stuff like SS #'s, address age, etc. I Need to let someone know incase they try to start using my kids or our SS information because I have yet to have been assigned a job or had my calls returned by a legitimate representative of Remx

REMX Staffing is NOT a BBB Accredited Business.

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