ComplaintsforBeard Czar
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Complaint Details
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Initial Complaint
08/27/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
Received a phone call from them earlier this week claiming I owe them ***** well over a year after purchasing the product. I read about the terms and conditions issue many others had. I had tried to call them back when I purchased it and could never get a hold of anyone and never got any calls. Their website, phone number, and company are presumably shut down so not sure how they are trying to collect money. They told me I had to give them my card information over the phone as that was the only way to settle payment which I refused since it sounded very sketchy. I asked if they could email me something and she said that wasnt possible and it would be escalated. They then threaten going through credit bureaus to get money. I told them if thats the only way then go for it, Im not giving up my information over the phone. She was very rude and aggressive. Offered a discounted price going lower and lower if I agreed to settle. I still refused. She started raising her voice and talking over me so I hung up. Called my bank as well to look out for anything as something does not seem right about this.
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Customer Complaints Summary
21 total complaints in the last 3 years.
0 complaints closed in the last 12 months.