Reviews

Review Details

• Review fromJeannie B

  Date: 03/02/2025

  1 star
  Fraudulent company! I never signed up with them and all of a sudden I receive a tax form in January saying I have to claim $5,000 on my taxes for receiving health care from them! I never even heard of them! I reported it, they did an investigation on themselves, and decided I am liable! I am appealing, but doubt it will work. What a total scam. How can the government allow this to happen?!?!

• Review fromNeil R

  Date: 02/07/2025

  1 star
  I was contacted by the company that I had an outstanding bill but the trick is I have never heard about them nor did I sign up for coverage called to weeks ago and made a complaint was told someone would call me back about the fraudulent enrollment

• Review fromTamia H

  Date: 01/31/2025

  1 star
  I want to give you a ZERO RATING! I DID NOT ASK FOR THERE SERVICE. I have insurance through my employer. When I tried to call and get the letter straighten out, they kept hanging up EVERYTIME I asked to speak to escalations or to the complaint line. I then called with my real insurance provider as well as my healthcare provider and we were dismissed also. Either placed on hold for long periods of time, transferred to people who didnt know what they were doing, or they hung up. HORRIBLE CUSTOMER SERVICE. AND ILLEGAL TO SIGN SOMEONE UP FOR SOMETHING THEY DIDNT ASK FOR!!!!! I have a family plan through my job why would I call you? Never heard of an Oscar Insurance until now.

• Review fromJuan P

  Date: 01/31/2025

  1 star
  Review:Oscar Health Insurance is the worst insurance company out there. I underwent a corneal procedure where I was at risk of losing my vision. I spoke with Oscar representatives more than 10 times, and both they and the doctor confirmed the procedure was covered. However, after the procedure was done, they refused to cover it, claiming it was experimental. This is a procedure that has been ***-approved for over 10 years.If youve experienced a similar situation, please contact me. I am gathering people for a class-action lawsuit against Oscar Health Insurance.

• Review fromAndrew C

  Date: 01/27/2025

  1 star
  Went through about 10 menus to get connected to a customer care service member, who's phone did not work and could not hear me at all. This business is a sham and a scam for subpar health care service. The reason for calling was they sent us an updated **************************************** 2024.

• Review fromMia c

  Date: 01/20/2025

  1 star
  Like most insurance nowadays, Oscar is pretty bad, they will deny most of the claims and will go as far as denying anesthesia coverage for colon screening or refusing to pay for an hospital night stay which has been ordered by the hospital itself.Their coverage goes up significantly every year, the deductible is insane and every claim is a fight to make sure it is covered.They make you believe they are on their customer side but the facts prove ************ not sign up with Oscar, take your time to find a real insurance coverage.

• Review fromRoberta I

  Date: 12/30/2024

  1 star
  First experience they put me in the wrong plan. Working with an agent and the marketplace still refused to correct it. Five months of no resolve I filed a complaint with ****************************. They answered the complaint saying it was my agents and my fault, but miraculously was corrected 2 days later. Second year I signed up for my plan, but they mailed me 2 id cards each with a different plan. I cant select my primary care doctor as she isnt listed but I called to get her assigned. Then it disappears periodically and I have to call to get it back. Their app is total garbage as it is a pseudo browser. Each issue I call about they claim is a system error. Then there is the prescriptions. Several calls to get existing prescriptions transferred, each time was never done. Couple weeks ago called to get all prescriptions off auto refill. Had to do it again today as they sent me the refill email. Heard horrible stories about Oscars auto pay so I didnt enroll. Now that I have a different carrier I removed my payment information. The 2 years I had the plan, Oscar was a monopoly in the marketplace as they were the only insurance for the Cleveland Clinic. This year I understand there is now a second insurer. Oscar is way overpriced and greatly underperforming.

• Review fromKaren R M

  Date: 07/30/2024

  1 star
  I was sent to Oscar by my state for help in case of emergency. I have since got a new job with benefits and cancelled. Since then I have been harassed with bills an emails. They took money out of my bank account, it was returned but I recently received another invoice. I called the hotline they said they were transferring me to the state, the state transferred me back. The woman would not let me speak and sounded like she was reading from a script. If you need insurance Oscar is way too expensive and has no communication unless they take money from you for no reason. They have the nerve to send me satisfaction surveys??

• Review fromLouree R

  Date: 07/15/2024

  1 star
  Rated 1 out of 5 stars I wish I could give them 0 stars!I wish I could give them 0 stars!! I am diabetic and have been on the same medication for years. I chose Oscar because my doctor participated with the plan. Now Oscar is denying the same medications Ive been taking for years that had my numbers in a good range. I was as even losing weight! My doctors office has submitted the documents they requested 3 times to try to get my medication approved and they just keep sending back the same letter. DO NOT SIGN UP WITH OSCAR!! They are TERRIBLE!!!

• Review fromVincent P

  Date: 11/20/2023

  1 star
  I considered a policy with Oscar Health Care because it is on the marketplace website. I looked up providers near me on their provider index. It listed 23 doctors, all with the same phone number and address just 6.1 miles away from my home. This sounded extremely unlikely. I went to the office in person and spoke to the receptionist. NONE of those doctors ever worked at this office. Only one doctor and 4 PA's worked at the office, and they did not accept Oscar insurance there. In my opinion, Oscar Health Care is grossly misrepresenting the availability of providers in their network, and their provider list appears to be a fabrication. I called and spoke to Oscar Health Care customer service and they even called the office and confirmed that no doctors in their network ever worked there, in spite of the fact that they list ************* network at that location. They also confirmed that there are in reality ZERO providers near me. Thank goodness I didn't simply enroll in this health plan. I hate my current health plan, but at least they actually have REAL DOCTORS in their network.