Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Hero Home Services LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Hero Home Services LLC

              409 E Watkins St Phoenix, AZ 85004-2932

              BBB Accredited Business

            • Hero Home Services LLC

              1746 E Madison St Ste 5 Phoenix, AZ 85034-2438

              BBB Accredited Business

            Business ProfileHero Home Services LLC

            Home Services
            Multi Location Business
            BBB accredited business

            Contact Information

            409 E Watkins St

            Phoenix, AZ 85004-2932

            Visit Website
            Email this Business
            (602) 783-2267

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            3.67/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/21/2019

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers plumbing and air conditioning services.

            Business Details

            This is a multi-location business.

            Find a Location

            Hero Home Services LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Hero Home Services LLC

                409 E Watkins St Phoenix, AZ 85004-2932

                BBB Accredited Business

              • Hero Home Services LLC

                1746 E Madison St Ste 5 Phoenix, AZ 85034-2438

                BBB Accredited Business
              Location of This Business
              409 E Watkins St, Phoenix, AZ 85004-2932
              Email this Business
              BBB File Opened:
              2/8/2010
              Years in Business:
              17
              Business Started:
              12/11/2006
              Business Incorporated:
              12/11/2006
              Accredited Since:
              8/21/2019
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Business Management
              • Ms. Jenna Barker, Regional Marketing Director
              Contact Information

              Customer Contact

              • Ms. Jenna Barker, Regional Marketing Director
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/23/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              This company was very unprofessional in their work. This was early this year, 2023, They had to dig a hole in our kitchen due to their device getting stuck in our sewer line. After they dug the hole, replaced the pipe, the company then repaired the hole left in our kitchen. We live on a slab home and when they replaced the concrete, it wasnt flattened out. Now we have a bump left in our floor which causes a tripping hazard for us being senior citizens. The floor repairman the company sent did not try to flatten out the floor and built the flooring on top of the bump which now the edges stick out causing faster wear and tear on our flooring. This company always arrived late, came with broken equipment, and left a single person to do a 2 man job. I have called and they will return any calls about repairing our floor.
              Read More

              Customer Reviews

              9 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Eddie D

              06/22/2023

              I was very happy with this company. They would alway check with us if there was something that needed our attention. They were willing to work around our schedule, very accommodating. They took tons of dirt out and they had to bring those tons of dirt back in to refill the very deep holes. They taped brown paper on the floors to try and keep the dirt to a minimum. They covered my furniture with plastic. And everyday they swept the floors and cleaned up after themselves
              Read 8 More Customer Reviews

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.