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Business Profile

Management Training

Certification Academy

Reviews

This profile includes reviews for Certification Academy's headquarters and its corporate-owned locations. To view all corporate locations, see

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Certification Academy has 2 locations, listed below.

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    Customer Review Ratings

    2.82/5 stars

    Average of 11 Customer Reviews

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    Review Details

    • Review fromPhoebe C

      Date: 07/24/2025

      5 stars
      I completed the 4 day PMP boot camp with Certification Academy in Reston and had a great experience. The course was focused, the pace was good and exactly what I needed to get ready for the exam. My instructor, ***, was very helpful. He kept the class engaged and encouraged us the whole time. I feel more confident and ready to take the exam now. For what its worth I signed up very late - on Wednesday before class started and they were able to get my materials shipped and everything ready for me in time to study over the weekend.
    • Review fromHarsh V

      Date: 07/22/2025

      1 star
      Absolute Nightmare - Stay Far Away from Certification Academy!If I could give zero stars, I would. My experience with Certification Academy for PMP training has been an unmitigated disaster and a complete rip-off. I signed up and paid $2000 back in January 2025, and since then, it's been a relentless cycle of cancellations and reschedules, month after ******** make matters worse, they have repeatedly canceled with less than 24 hours' notice, leaving me with non-refundable hotel bookings. The absolute worst instance was when they canceled with NO notification at all. I had to email them the Friday before the training was supposed to start just to confirm, and only then did they bother to inform me late in the afternoon that it was off. Had I not reached out, I would have shown up to a non-existent class.The mastermind behind this deceptive operation appears to be *****. She consistently provided false promises, even giving me a "personal guarantee" that the class would run, only for it to be canceled the Friday before the scheduled date. Furthermore, I was told they would call me at specific times, but those calls never materialized.They have flat-out refused to provide any refund, despite their egregious failures. This is a shady, unethical business that preys on people's desire for professional development. I'm now forced to file a chargeback with my credit card company, armed with all the email correspondence proving their deceptive practices.I deeply regret not reading reviews before signing up. Everyone considering this company should steer clear. I will also be consulting a lawyer regarding their business practices. How they've managed to stay in business this long is beyond comprehension considering they take your money and don't put you in classes or pay their instructors. Avoid them at all costs!
    • Review fromSergio A

      Date: 07/09/2025

      1 star
      I am writing to express my deep frustration and disappointment with the recent experiences I have had with Certification Academy regarding the *** certification training.I had registered and paid for a four-day in-person *** certification training. At the last minute, this was canceled due to the instructor's unavailability, and I was rescheduled for an online training session. However, this online training was also canceled at the last minute, causing me to lose the test date I had already scheduled with ***.Subsequently, after the third training reschedule, I found myself having to reschedule the *** test as well. Throughout this entire ordeal, there has been little to no communication from Certification Academy. The lack of customer service has been appalling, with excuses such as "we will call you back," but no one ever called. Emails went unanswered, the phone lines were non-functional, and the multiple voicemail messages went unanswered. To date, I have yet to receive the training or reimbursement for the class, as requested in writing.Given the poor experience and lack of professionalism, we recommend that you do not schedule your training with this Certification Academy.I hope you take this feedback seriously and make the necessary improvements to your services
    • Review fromNikki C

      Date: 05/01/2025

      5 stars
      I recently completed the *** course with Certification Academy and had a great experience from start to finish. The material was well-structured, aligned with the *** framework, and the instructor shared real-world examples that made the content easy to understand and apply. I also really appreciated the supportwhen I had questions before signing up, the customer service *** was friendly, responsive, and made everything simple. The course kept me engaged and fully p***ared me for the exam. Id definitely recommend Certification Academy to anyone looking to take a *** course.

      Certification Academy

      Date: 05/12/2025

      *****, thank you for sharing your experience with our company! We are so glad you had a great class and we look forward to assisting you with future career goals.
    • Review fromadu m

      Date: 04/22/2025

      1 star
      AVOID THIS program AT ALL COSTS! It needs a full investigation. I signed up for an in-person class, made extensive accommodations to attend, and just days before it was set to begin, they canceled it and pushed me to take the online version instead. When I declined, they claimed the course is non-refundable, despite them canceling it! I paid almost $3,000. I waited over a month, and never received my money. Every time I reach out, Im bounced between support and billing with no actual update. I had to reach out to my bank to dispute the charge and fight it.
    • Review fromPeter B

      Date: 02/04/2025

      5 stars
      The *** boot camp from is excellent. The customer service is very responsive and the instructor for my course was very knowledgeable and helpful. The course was exceptionally well-organized, and the practice exams and score tracker made sense and made me feel very confident going into to the exam. Im happy to share that I successfully passed the *** exam on my first attempt, just a week after the boot camp finished.
    • Review fromMario C

      Date: 06/26/2024

      5 stars
      Everyone was extremely helpful and responsive over email. I had no problems getting my questions answered. The class was excellent and definitely prepared me for the *** exam. I would only recommend this class and company to anyone looking to pass the *** on their first try.

      Certification Academy

      Date: 02/07/2025

      Thank you for taking the time to let us know about your class experience!
    • Review fromWilliam C

      Date: 04/22/2024

      5 stars
      **** you Certification Academy! The *** training was very helpful to understand and gain insights into the way PMI presents questions. After I signed up for my *** Boot Camp I received a stack of course material two days later. The course instructor, ****** was very knowledgeable and kept me engaged for the entire duration of the course. He shared content for additional study after class and everything was explained in detail with industry examples. I really enjoyed it, and thanks for making it fun and thank you for sharing your wisdom and experience.

      Certification Academy

      Date: 04/24/2024

      Thanks for your feedback! We are always elated to hear from our students and celebrate their success!
    • Review fromDiana O

      Date: 02/26/2024

      1 star
      I booked the class for April 2023, class ended up being postponed until September 2023. The instructor was a joke. He was unprepared, not his fault we later on learned that the company DOES NOT train the instructors, they basically say they passed the *** test and voila just like that they become instructors.******************* offered during the class, we had to literally complain about it I. Order to get it. The class was both virtual and in person, which was very distracting for us in the classroom as there were a lot of technology difficulties/ background noise etc.Out of 5 people (2 virtual 3 in person) 2 dropped out. I decided to stay and they promised me to reimburse me for childcare that I had to incur during that week that I totally wasted my time. Its been 4 months and I am still waiting for approval when they were the ones offering me the reimbursement. Their finance department never answers emails.Back in September during the class, we called the company to complain about the content of the training as the instructor was not even prepared for the class and they accused me and my coworker of conspiring against them what a joke! This is a voluntary training why would we conspire this just delayed our process of getting the certification we were looking for.Definitely not worth the money and time.On top of all if this I have been receiving calls and emails to take my reviews down if I want them to actually do what they said they would, place me in another class. This is unprofessional
    • Review fromNyx O

      Date: 01/03/2024

      1 star
      BEWARE! If I could give a zero I would. This organization should not be in business! I should've done my research before paying for the service as they have several reports with the BBB. It's been over 2 months since completing the boot camp and they have yet to provide anything that was promised to registrants. I know because I took the class with 2 other colleagues, Since completing the class they have gone *** on calls and emails. They not issued any exam vouchers, and although they've shared the link to class materials, we don't have access. They seem to be in the business of insuring failure not the success of it's registrants. Don't waste your time or money with this poor example of a training firm.

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