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Find a Location

Camelback Hyundai Kia has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Camelback Hyundai Kia

      1500 E Camelback Rd Phoenix, AZ 85014-3403

      BBB Accredited Business
    • Camelback Hyundai Kia

      1450 E Camelback Rd Phoenix, AZ 85014-3328

      BBB Accredited Business

    Business ProfileforCamelback Hyundai Kia

    New Car Dealers
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    The current owners have advised that they purchased the assets but not the liabilities of Nick Mayer's Hyundai Kia. The assets were purchased on January 07, 2013. Camelback Hyundai Kia have claimed no responsibility for providing refunds owed by the previous owners. You can see the prior business' Business Review by clicking here
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    43 complaints closed in last 3 years

    15 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/11/2018

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers new and used car dealer services.

    Business Details

    This is a multi-location business.

    Find a Location

    Camelback Hyundai Kia has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Camelback Hyundai Kia

        1500 E Camelback Rd Phoenix, AZ 85014-3403

        BBB Accredited Business
      • Camelback Hyundai Kia

        1450 E Camelback Rd Phoenix, AZ 85014-3328

        BBB Accredited Business
      Location of This Business
      1500 E Camelback Rd, Phoenix, AZ 85014-3403
      BBB File Opened:
      7/17/2013
      Years in Business:
      9
      Business Started:
      3/10/2015
      Business Incorporated:
      8/23/2010
      Accredited Since:
      7/11/2018
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • CHVT Motors LLC
      Business Management
      • Mr. Smiley Elturk, General Manager
      • Ms. Jessica Runyon, Paralegal
      • Ms. Lindsey Hall, Controller
      Contact Information

      Customer Contact

      • Mr. Smiley Elturk, General Manager
      • Ms. Jessica Runyon, Paralegal
      • Ms. Lindsey Hall, Controller
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      43 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      19 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Marsha R

      1 star

      09/27/2024

      I started having my 2022 ********* maintenance at Camelback Hyundai. I had mentioned to **** from *********** and my new service agent ***** at Camelback Hyundai that my vehicle was leaking oil. I was told by ***** my service agent at Camelback that the cabin filter needed to be changed. This was the reason for oil leak. Not under warranty so I had to pay $30. My warranty maintenance oils change was completed. My vehicle was out of alignment. This was not mentioned to me by Camelback Hyundai. I could tell from the way my vehicle was pulling to the right. I took my vehicle to a reputable shop that our family has been using for years for the alignment. Since Camelback said this was not covered under my warranty it would cost me $135 for them to do it. But first I had to buy 4 new tires. My tires were already wearing down for a vehicle that had not reached ***** miles. The next day I took my vehicle in for the alignment( To the Reputable shop, not Camelback Hyundai) The mechanics called me out to the garage to show me that my shocks were bad and all the oil had leaked out. I needed to take my vehicle back to the dealer. The shocks needed to be replaced before they could do the alignment. Camelback Hyundai did replace the shocks. I was told Again by Camelback Hyundai I need another cabin filter. (I just had it replaced.) Why did I have to tell THEM the shocks were bad ?!!! Before I had the shocks replaced, I researched the shocks for my Palisaide. Pages and pages of complaints from customers complaining about the defective shocks. Also, customers wanted to know why this was not a recall, since Hyundai of America knew they had defective shocks. This is very disheartening, considering Camelback Hyundai claims that they had performed a complete inspection on my vehicle. The faulty shocks are the reason I had to purchase tires so soon and pay for alignment. I have had 3 different service agents. There is no accountability.

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