Business ProfileforCamelback Volkswagen Subaru

Well lets see, in March 2022 Camelback Subaru sold me a car they ended up not even having. I gave them a second chance after speaking to the ** and bought a brand new one. I negotiated the dealer add-on down to $1124, which was only paying for a ZakTek paint protection.A couple days later, as Im reviewing the contract, I realize I had been overcharged by $1930. Called their finance guy and he confirmed that somewhere along the way that extra money just somehow got added. They ended up cutting me a check for the amount Once my car needed servicing, I brought it in. Every time I came in for an oil change, they would forget to apply the ZakTek coating, as it needs to be reapplied every 6 months. The only time they did was after I brought it back in.Camelback would send out emails asking for reviews after every service. Since they failed to apply the ZakTek every time, I naturally left negative reviews. I would also reiterate in every review how I have not had a single interaction with this dealership that has gone correctly.Apparently that upset the service department. When I tried to schedule my 2 year service, I was informed by the service manager that they would no longer be servicing my car. He flat out told me that this was due to the negative reviews. So yes, I was banned from Camelback Subaru for leaving accurate reviews.That ZakTek protection plan, that I never wanted in the first place, was a 5 year warranty on paint. Well, since they now refuse to service my car, I asked for my money back. I was told very bluntly that no, this was not a refundable item. In essence attempting to steal $1139 from me by not providing a service they sold **** ended up filing a complaint with Subaru of America and also calling Berkshire Hathaway Automotive, who owns Camelback Subaru. 2 and a half hours after emailing BHA, I had an email from the managing partner saying that a check for the full amount was in the mail.Avoid the headache, dont buy a car from here.