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Business Profile

Pool Contractors

Shasta Pools & Spas

Reviews

This profile includes reviews for Shasta Pools & Spas's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Shasta Pools & Spas has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Review Ratings

    2.09/5 stars

    Average of 47 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromAndrew N

      Date: 06/11/2025

      5 stars

      Andrew N

      Date: 06/11/2025

      I recently had an outstanding service experience with ****** **** at Shasta Pools! His professionalism, efficiency, and kindness truly stood out. Jaycob handled everything smoothly, making the process stress-free and ensuring a quick resolution. He went above and beyond to provide top-notch support; I highly recommend Jaycob for a fantastic service experience!

      Shasta Pools & Spas

      Date: 06/12/2025

      Thank you for your review! We are so glad you had a positive experience and will pass your comments on to Jaycob!
    • Review fromTerra C

      Date: 06/05/2025

      5 stars
      We bought a 7yr old home with a Shasta saltwater pool. We acquired an equipment warranty contract from the previous owner so decided it was best to contract Shasta for weekly pool cleanings since we had never owned a saltwater pool before. ***** services us with professionalism, friendliness and commitment. We are very happy with Shasta pools.
    • Review fromJody B

      Date: 06/04/2025

      5 stars

      Jody B

      Date: 06/04/2025

      Shasta Pools built my pool in 2013 and has provided exceptional service ever since! ******* ****** in the service department is very helpful and thorough. I highly recommend this company!

      Shasta Pools & Spas

      Date: 06/05/2025

      Thank you for your review!   We hope you continue to enjoy your pool and service from Shasta Pools.
    • Review fromNatasha G

      Date: 06/01/2025

      5 stars

      Natasha G

      Date: 06/01/2025

      I have been using Shasta ********* for a year, and I couldn't be happier with their service. They've consistently done an excellent job maintaining my pool. The pool technician assigned to my maintenance truly loves his work and excels at what he does. I started with the basic pool care package, and Im now upgrading to the elite package because I trust their expertise so much. I highly recommend Shasta *********!

      Shasta Pools & Spas

      Date: 06/03/2025

      Thank you for your review! We are so glad you're enjoying the service and your pool!
    • Review fromLuis P

      Date: 05/27/2025

      5 stars

      Luis P

      Date: 05/27/2025

      I highly recommend!Service pool tech team are thorough, knowledgeable and efficient.

      Shasta Pools & Spas

      Date: 06/03/2025

      Thank you for your review! We are so glad you are enjoying the service and your pool!
    • Review fromJohn (Jack) B

      Date: 05/23/2025

      5 stars

      John (Jack) B

      Date: 05/23/2025

      My experience with Shasta ********* has been great regarding their willingness to keep their customers informed and make adjustments when needed.******* and **** are my primary office contacts and my service techs **** and ******** have been great communicators with me, the owner.They are always on time and thorough with their service.This is a timely and effective business for Shasta.**** W. ***** II, *****

      Shasta Pools & Spas

      Date: 06/03/2025

      Thank you for your review! We appreciate it!
    • Review fromJoyce g

      Date: 05/23/2025

      5 stars

      Joyce g

      Date: 05/23/2025

      Shasta Pools stands by their family owned business with integrity and values. Our pool design was what we had envisioned and then some! The install was very organized and completed within the dates promised. We chose to go with the nano bubble filtration systemno chlorine, no salt and the nano bubble system is more than we had hoped for! The few issues after the pool was up and running have been backed by the Shasta warranty department insuring our system is running at optimum performance. We love, love, love our pool and will always recommend Shasta Pools!

      Shasta Pools & Spas

      Date: 06/03/2025

      Thank you for your review! We are so glad you had a positive experience. Enjoy your pool!

      Shasta Pools & Spas

      Date: 06/03/2025

      Thank you for your review! We are so glad you had a positive experience. Enjoy your pool!
    • Review fromPeter

      Date: 05/22/2025

      5 stars

      Peter

      Date: 05/22/2025

      Shasta Pools is a very reputable Company with superior communication with their customers.

      Shasta Pools & Spas

      Date: 06/03/2025

      Thank you for your review! We appreciate it!
    • Review fromL B

      Date: 05/16/2025

      1 star

      L B

      Date: 05/16/2025

      Worst ever customer **********************. Even emails to the CEO were not responded to.

      Shasta Pools & Spas

      Date: 05/21/2025

      We thank you for the information. We found the emails were going to a former employee email but we are working now to address these customer concerns.
    • Review fromDanielle

      Date: 05/08/2025

      5 stars

      Danielle

      Date: 05/08/2025

      The interior finish in my pool is so beautiful! The installation was flawless. The crew was friendly and cleaned up after! I love the finished product and would recommend Shasta to anyone interested in buying or remodeling their pool!

      Shasta Pools & Spas

      Date: 05/12/2025

      Thank you for your review! We are so happy you had a positive experience! Enjoy your pool!

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