Reviews

This profile includes reviews for Chamberlin & Associates Real Estate Management's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Chamberlin & Associates Real Estate Management

  500 E Thomas Rd Phoenix, AZ 85012-3207

  
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  Chamberlin & Associates Real Estate Management

  1050 E Southern Ave Ste D Tempe, AZ 85282-5419

  

Review Details

• Review fromCrystal R

  Date: 11/14/2024

  1 star

  Crystal R

  Date: 11/14/2024

  Scam going on at their properties.Due to being right by *** A lot of the tenants are college drunks that rent there.I had a problem with a friend who got in a disagreement with another resident who was talking s*** to others in the common area and selling drugs. I had the friend call the police and report what happen. I thought my friend was going to go to office and talk things out to clear the air. He said they wouldnt talk to him or come with a solution.After I noticed it wasnt getting taken care of I went to the office. They didnt want to let me inform them of my side of story and said I need to move due to my friend In an argument with another resident. Office was not giving me a chance to talk with them or come up with the solution. I didnt see anything or around as I was always ********* I was evicted due to someone being my friend. There was witness of the interaction. Office was planning to evict me without talking to me. Sent out fake forms that were not filled out correctly.I never seen ppl get evicted from a community so much as I did at studio 710. I saw most *** didnt remove there stuff when they moved. I never was late on payment. Now after leaving my apartment after staying over 3 years with no *********** I am trying to find a place and the office manager **** and the girl who was going to the strip club I believe her name was *******. Lied to the judge and told lies about the incident.The judge favored the property cuz they were listening to anyone and just authorizing the eviction even though I never did anything.I clean out my unit and made sure to do what I was to do to move out.They kept my deposit and charged me additional money for holes I was not able to fill from nails.The unit was just remodeled by a cheap *************** that didnt install the dishwasher and garbage disposal correctly and it would back up in the dishwasher and told me that was ********** I have an eviction for someone elses behavior.worse company!
  

  Chamberlin & Associates Real Estate Management

  Date: 11/21/2024

  Hello *******,Thank you for sharing your experience. Were sorry to hear that you had such a frustrating time at our property, and we genuinely want to address your concerns.After looking into your situation, we see that you were a tenant back in 2021. Based on the records from that time, it seems the decision to move forward with your eviction was related to the reported incidents involving disruptive behavior and conflicts in the community. While we understand this may have stemmed from the actions of others, the property management had to make decisions they felt were in the best interest of everyone living there.Were sorry if you felt unheard or that the communication around this wasnt handled better. Thats never the experience we want for any of our residents. If theres anything youd like to discuss further or additional details youd like to provide, please feel free to contact us directly at *********************************** feedback is important, and well use it to help improve how we handle situations like this in the future.

• Review fromwael i

  Date: 10/30/2024

  1 star
  From:**** **** Sent:Thursday, October 24, 2024 12:26 PM To:delana Cc:; amaramgr Subject: Official complaint to owner and high management of AMARA ApartmentSubject : unjustified overestimated pest control and bug treatment charges with reference my previous three E mails ,Lease contract and to your charges request ( around 500$ ) for best control and bug treatment the above charges considered unfair , overestimated for the following reasons :1- When I move in July the A/C unite was not working because of broken A/C box connected to above ceiling area, dust , dirt and insects block air flow ,the ( filter has not being installed) ,the maintenance Took 3 days to fix the ** and the insects inside come out during maintenance 2- you did not make any pest control from July .3- pest control worker statement that insects found in carpet near walls.4- You never inform me about charges before the action .5- You never give me all required information about pest control and bug treatment requirement.6- You did not keep treatments appointments .Therefore according to the above you cannot hold me totally responsible for the above *********** are hereby requested and to be fair , for the responsibility for the above , thepest control and bug treatment charges should be canceledThis letter considered official complaint to owner and high management of AMARA Apartment and Chamberlin & Associates Real Estate Management Best regards Eng.**** **** E-Mail Address: Mail: *********************************************************

• Review fromBen P

  Date: 08/16/2024

  1 star
  Upon move out the management provided a checklist of what needed to be done and the only verbiage of professional cleaning was tied to the carpets. Then on move out the landlord proceeded to just combine all the charges on the checklist and say this is what you owe for the cleaning fee but on the bill it says "no invoice provided". When i called they just said they summed up all the charges. I have no proof they did it nor do i believe them. The apartment is infested with cockroaches and had several major plumbing issues in the bathroom resulting in the ceiling flooding and leaking sewage water everywhere as a result of a clog upstairs. They are arguing that its in my lease to have the WHOLE APARTMENT "professionally cleaned" so that means the move out list is just a load of BS. Doesnt matter management changed or that the checklist was signed. its qoute on quote in the lease... This is just scum of the earth tactics on people. The feedback from management was that the lease is what holds up in court so that tells me they know all the tactics and just want to bleed you dry. STAY AWAY

• Review fromMichael H

  Date: 08/07/2024

  1 star

  Michael H

  Date: 08/07/2024

  ***************************** and Even ******** are absolute liars! This company properties are a death trap!! DO NOT RENT FROM ANY OF THEIR PROPERTIES!! JUST LIKE ALL THE OTHER REVIEWS, THIS IS TRUE!! NO AC, IT WAS 108 DEGREES INSIDE THE ****** BUGS, BUGS, BUGS!!!! THE HOT WATER DOESN'T WORK, NO WATER IN THE SHOWER!!!! YET THEY STILL DEMAND AND COLLECT FULL RENT!!! They keep telling me its getting fixed today, that never happens, IM PAYING FOR SERVICES THAT I DO NOT RECEIVE!!!!
  

  Chamberlin & Associates Real Estate Management

  Date: 08/30/2024

  Dear *******,Thank you for sharing your concerns with us. We sincerely apologize for the inconvenience youve been experiencing, and we understand how frustrating this situation must be.Please note that we have made multiple attempts to address the issues youve reported. A third-party inspection and possible repairs were arranged as well, but we were unable to proceed as planned due to your decision to decline access. Our goal is to ensure that your living conditions are as comfortable as possible, and we are committed to resolving these matters promptly.To ensure this, we have requested a 48-hour notice for access so we can proceed with the necessary inspections and repairs to address the concerns regarding the *** hot water, and any pest control needs.We appreciate your patience and cooperation during this time. Please feel free to reach out to the property manager with any further questions, concerns, and to schedule the inspection. We will continue working diligently to resolve this issue.Best regards,Chamberlin + Associates ****************

• Review fromKenyon W

  Date: 08/05/2024

  1 star

  Kenyon W

  Date: 08/05/2024

  Terrible company, extremely incompetent. The office staff are either liars or know nothing about the contracts that they have with the tenants. The uphold the contract on a pick a choose basis with bias, specifically the part about marijuana use,"Resident acknowledges that he/she has read Managements Crime Free Policy and fully understands that any possession, use, cultivation, exchange, sale, manufacture or distribution of any federally controlled substance, including medical marijuana,is a violation of that policy and is grounds for immediate termination of Residents tenancy."The upstairs neighbor clearly uses marijuana, to the point that the smell gets down into my unit, and I can't get the smell to go away because even if I open the windows with 110 degree weather the smell come into the unit through the windows, but the office staff can't smell anything because quote "I know what marijuana smells like because my husband smokes it" so they are either extremely incompetent or biased toward non potheads. Also having to put up will cigarette smoke getting into the unit for the same reason, but "there is nothing they can do about cigarette smoke" getting into my unit and damaging my children's lungs. Also the upstairs neighbor is also having several women over almost every day making *** sounds on his dollar store bed several times a night in the middle of the night, so loud it wakes me and my wife and even my children up, we are sleep deprived because it sounds like construction at all hours of the night, and once again, the useless office staff can't do anything about the excessive noise. This place seems to be smoke, drugs and *** friendly so if you have a family DO NOT LIVE HERE. Extremely dissatisfied with the service for as much as I am paying. Not to mention the "amenities" that constantly under construction or repair, not usable.
  

  Chamberlin & Associates Real Estate Management

  Date: 09/04/2024

  Thank you for your feedback, ******. Were truly sorry to hear about your experience, and we understand how frustrating and stressful this situation has been for you and your family. We have contacted the property to gather more information, and we want to address your concerns directly.We take the issues youve raised seriously. Our team has conducted multiple inspections, including investigating complaints about marijuana use and noise from your upstairs neighbor. Although we understand that these issues persist for you, the property management team did their due diligence and inspected the apartment in question, finding no signs of marijuana use or smell. We have also issued notices based on the lease agreement and community policies, and were committed to continuing our efforts to find a solution. Regarding the cigarette smoke, residents are allowed to smoke on the property as long as it is done away from the buildings and not inside their units.Were also sorry to hear about the noise disturbances. We will continue to enforce our noise policies. While apartment living can sometimes come with noise challenges, we will work to ensure that all residents respect quiet hours and follow community guidelines.Finally, we acknowledge your frustration with the amenities and any inconvenience caused by ongoing repairs. We are working diligently to maintain our facilities and appreciate your patience as we make necessary improvements.We value your feedback and are here to improve your living experience. Thank you for bringing these issues to our attention.Thank you again,Chamberlin + Associates

• Review fromalma l

  Date: 06/04/2024

  1 star
  Terrible Company, liers and bad service very rude. They are over charging me on my monthly rent I've been charged for services that i dont even use they charge me for valley trash and the man doesnt even pick up my trash everyday, also charged me for Pets Control and they dont even come when they say there gonna come they just past out the fyers just for nothing cause they never come, Honestly, I've been living in this apartment for almost 2 yrs and Pets Control barely came about 3 weeks ago.. for the 1st time.

• Review fromJennifer J

  Date: 12/20/2023

  1 star
  Moved into Aqua apartments 2 months ago. Staff has been very rude and disrespectful when speaking to them. My family come to town because we are transitioning from another state. I was told everyone needed to complete an application if they are staying which I had no problem with doing. During this time my son which lives in Az would come and check on the property with his dog as we traveled back and forth out of state. I was given a 10 day notice because they stated I had 2 unauthorized black men living in my apartment which is a violation and they wanted info on the dog. The problem is someone coming to check on my apartment/ visiting and living there are not the same thing. My son doesn't even have any black friends so we were unsure of who the office was referring to. When asked she very rudely asked "Don't you know who is living in your apartment". I stated yes thats why I'm questioning your concern. Long story short I completed the app with my family info. They tell me that not who is staying there the manager sends me a text with this info and say she would contact me the next morning. Since It was almost noon I contacted the office to get the bottom of the situation. I was told the manager was not in today. I would have to wait until tomorrow to speak with her. ********************* up the phone in my face. When I called back and asked why she hung up she said she had provided me all the info she had. She then said I could email ******* and I let her know i didn't have her email info. She said she would send me a link with her info. I have still not received the info. Horrible customer service. I feel harassed and have been racial profiled since our arrival.

• Review fromNichelle W

  Date: 09/18/2023

  1 star
  Awful company I worked for this company for 4 days and was told I wasnt a good fit. I turned in my timesheet and I have yet to receive my pay for the 4 lousy days I did work for them. RUN!!!!! I wish I had read the reviews about this company.

• Review fromMikaila B

  Date: 08/15/2023

  1 star
  I currently live on one of their properties with yet in 6 months they are now on their 3rd set of office employees, constantly remodeling and then charging ASTRONOMICAL PRICES for a 1 bd 1 bth I am paying **** a month the neighbors have zero consideration for other neighbors blaring music until 730 am from the night before have made several request to be moved away from neighbor because I work from home and I have school aged children THEY DONT CARE my child was called a derogatory word and yet Nothing WAS DONE! They have crews here at 530 am hammering away when per Pima County they aren't allowed to start until 7 am! DO NOT RENT FROM THESE PEOPLE. We had a bad storm where trees fell through the apartments and power was out for a few day's AGAIN THEY DID NOT CARE didn't even take out hotel stays off of the rent they said it was not their concern THE F**K I can't even begin to tell you how many times we don't have water because someone is always busting the water main THEY ARE CROOKS found out the owner of the property has so many lawsuits against him in NY he had to come out to ** to buy properties. If you don't pay ON TIME THEY IMMEDIATELY FILE AN EVICTION EVEN AFTER THEY KNOW THE SITUATION

• Review fromKanyetta W

  Date: 06/06/2023

  1 star
  They are the Biggest liars.. ************************* from Aspire will lie just to get an eviction knowing she gets the information and keys when someone moves out.. will try to extort you with paying money before you can even receive any type of service.. I have videos of every interaction and will lie plain in your face. On top of that she is very racist and dont like black people at all.. discrimination and bigotry and bias, is her favorite thing to go to. They need to get the *** involved and check they books.. even the lawyers are crooks, and will lie too.. ***** RENT IF YOU ARE A POC