Reviews
6 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Shauna S
5 stars08/28/2024
We had a house fire and my husband became extremely ill all in the same week. I found *** and trusted them to take care of insurance and getting the house redone. They went above and beyond in helping me get all of the insurance payments possible for our house and property.****** and ***** ******* are so knowledgeable about insurance and the building industry. They made sure the builder was following through and doing the best possible work. They are completely honest and dependable. I am so grateful I found AJR at such a stressful time in our life.They were on our side all the way!AJR Public Adjusters LLC Response
08/30/2024
******:Were truly grateful for your kind words about our expertise, honesty, and dependability.With over 35 years of experience in the insurance industry, our goal has always been to provide knowledgeable and trustworthy support to our clients. Knowing that we could help relieve some of your stress during such a challenging time with your husband means a great deal to us.If theres anything more we can assist you with or if you have any further questions, please dont hesitate to reach out. Wishing you and your husband continued strength and all the best.Review from Joseph O
5 stars05/08/2024
***** and ***** are awesome to work with! Experts in this industry. If you need someone to represent you with insurance claims I highly recommend them!AJR Public Adjusters LLC Response
06/24/2024
***, thank you for the beautiful review! We are thrilled you had a positive experience with AJR and wanted to share it with others. We utilize our 35+ years of experience in Public Adjusting to ensure clients like yourself walk away satisfied they hired AJR to assist with their claim. Your recommendation means a lot to us, and we appreciate your comments about our expertise and dedication to your claim. Thank you once again for your trust and support!Review from Angela V
5 stars10/02/2023
Wonderful company that was so knowledgeable and helpful during each step in the process. Great communication throughout the whole thing. Absolutely worth their weight in gold!!AJR Public Adjusters LLC Response
10/03/2023
******:It was indeed our pleasure to work with you for your insurance loss. We know you are a busy realtor, and we appreciate that our meetings were always timely and to the point. There was no chit-chat; there was business to be conducted. We do not have power of attorney and can only submit with prior authorization from our clients. Communication and keeping our clients informed every step of the way is one of our guiding principles. These claims are not AJR claims but always the insured's claim.We appreciate your taking the time to let others know about your experience with AJR.Review from Bea W
5 stars09/11/2023
If his is your first time dealing with property claim with your insurance company and you don't know the process, I highly recommend that you hire a competent public adjuster to help you navigate through the claim process. This is not your typical car collision case which is straight forward for claim. Property claims are complex and large sum is involved, it's insurance's company's objective to pay you less. Our apartment had a fire, and the insurance company assigned a claim adjuster for us. He told us not to worry about the figures, it's complex, and just let him do his job. Two weeks into the process he didn't communicate with us and let us in the dark. I decided to hire a public adjuster to help us navigate through. After a through reviews, we hired AJR. That was the best decision we ever made. ***** is competent, detail oriented, read every line and clause to figure out what is covered on our insurance. Not only he caught MANY mistakes by the insurance company's adjuster, he also follow through with the company. He fought for us relentlessly and was able to get every dollar we deserve and get coverage on. You need someone who is truly on your side and go to bat for you. ***** and ***** is an effective pack, I highly recommend them.AJR Public Adjusters LLC Response
09/18/2023
Thank you for your kind words.We recall when you first contacted ***. You asked pertinent questions about how we handle claims and our process. I can confirm you did a thorough review and admit we were still determining if you would hire us, as you said you would be back in touch within the week. To our surprise, you called back 5 minutes later and hired us to work on your insurance claim.Our job is to represent our clients, ensuring maximum recovery. The way we do this is to scrutinize everything the insurance company provides. When we catch mistakes, we engage full force to recover what is rightly owed to our clients.It brings us great joy that you were pleased with AJR's services. As noted, we work hard for our clients, and to be recognized with an appreciated note is more than we could ask for.Thank you again for trusting your claim to AJR; we are pleased we exceeded your expectations.Review from Julie B
5 stars07/14/2022
One word. SUPERSTARS! ***** and ***** make insurance claims look easy! They know what they are doing, they know the industry, they know how each insurance company handles claims. They are worth double their fee for all the work they do! They are thorough from start to finish. And very aggressive in getting you paid, quickly! I cannot say anything negative about these two. They helped our family when we needed it. And they did one bang up job! Thank you for everything!AJR Public Adjusters LLC Response
07/15/2022
*****, We appreciate your acknowledgment of our knowledge. With over 30+ years in the industry, we have worked with most insurance companies and understand how they try to settle claims without the insured's final interests in mind. We know it was a trying time for the family and are glad we were able to assist and take the stress of dealing with the loss off of your family's mind. Thank you for trusting AJR with your claim,Review from Nelson L
5 stars05/06/2022
Lifesaver? Godsent? Luck? I've never heard of a public adjuster before until a family member told me to search one out. I am so glad I did!After heavy monsoon rains and winds caused water to enter our home, we contacted our insurance agent to notify them that we would be filing a claim. We were "advised" against it as "so far all monsoon claims have been denied due to homeowners not doing yearly maintenance on their roofs." I didn't know that was even required. So just when I was going to take the loss and absorb what we estimated would be a *****K job, I was told about the public adjuster service. Interested, I did my research and found a couple to interview. None of the big companies even bothered to call or email me back, guess I was too small a job for them. One that did, a few days later, wasn't interested. AJR responded immediately, on a Sunday night, and set up an appointment for the next day. ***** met with me and told me straight out that this would be a battle, but he was willing to take the challenge and see what he could do. ***** immediately took over communicating with the insurance company and the adjuster. He attended every vendor meeting at the house and was there to answer questions, provide input, feedback, and support. In a word, ***** is a Pitbull, but he's the pit bull that's on your side! Don't expect any coddling, he will be very straight forward and ***** with you. Most importantly, he knows the nuances of the policies and helps to maximize your claim.At the end of the journey, we ended up with a new roof, new floors, new interior paint, vents cleaned, windows washed and elated to be back in a totally renovated house! And while the work was being completed, we were housed in a similar property. I can honestly say all this would not have been possible if not for ****************** ********* of insurance policies. His guidance and assistance are unmeasurable! I cannot recommend AJR Public Adjusters enough! And a HUGE thank you to *****!AJR Public Adjusters LLC Response
05/09/2022
******: We also would like to thank your family member. Because of their concern and suggestion, we know you made the right decision with your claim, looking for a PA, and we feel fortunate that you chose us to represent you.One of the most important jobs we have is to show up, represent and ensure a positive outcome for our clients. We are thrilled you recognized our job and appreciated our technique. Our style may not be for everyone, but we know those engaged with our services have not been disappointed. We are there for our clients as soon as the contract is signed until the bitter end when all possible monies have been recovered from the insurance company.We are glad you are back in your beautifully renovated home and are happy. We appreciate your positive comments and your willingness to share with others.
Customer Review Rating
Average of 6 Customer Reviews
Contact Information
21001 N Tatum Blvd Ste 1630-483
Phoenix, AZ 85050-4242
Business hours
Today,7:00 AM - 5:00 PM
MMonday | 7:00 AM - 5:00 PM |
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TTuesday | 7:00 AM - 5:00 PM |
WWednesday | 7:00 AM - 5:00 PM |
ThThursday | 7:00 AM - 5:00 PM |
FFriday | 7:00 AM - 5:00 PM |
SaSaturday | By Appt. Only |
SuSunday | By Appt. Only |
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