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Find a Location

Discount Tire Direct has 1 locations, listed below.

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    Business ProfileforDiscount Tire Direct

    Wholesale Auto Parts

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    24350 N 20th Dr Ste 134 Bldg C, Phoenix, AZ 85085-1313
    BBB File Opened:
    12/29/2010
    Additional Contact Information

    Fax Numbers

    • (602) 735-1895
      Other Fax

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/10/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I tried to order a set of new tires for my latest car. The web site WOULD NOT LET ME ORDER THE ***** I WANTED, it kept saying, these tires are not the *** size. SO WHAT!!! I wanted a certain size tire but the geniuses at Discount dont want to sell WHAT I WANT but rather what they want.My solution? I went to tire store that would sell me what I want not what some computer want s to sell. If Discount wants loose business I cant think of a better way. BTW, Why not at least have an options such as: "I know these are not the *** size but I want to purchase them anyway? Or didnt the college trained minds at Discount even think of that? BTW, the geniuses that came up with this are dead wrong as to the tire size for my car, I know what the *** size is for my car and its NOT what the computer thinks it is.
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    Customer Reviews

    9 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    James K

    1 star

    09/22/2022

    Bought 4 American Racing wheels from Discount Tire Direct , which turned out to be made in ***** , none of the wheels had the holes for the wheel caps holes were drilled and tapped and couldn't even put the caps on. Wish I knew this before mounting the tires , will never buy from Discount Tire Direct again. Junk.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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