Business ProfileforAuto Glass Shop LLC

Terrible experience with excellent auto glass Rating: 1/5 Stars Review:My experience was beyond disappointing. From start to finish, it was riddled with incompetence, rudeness, and outright lies.Firstly, the appointment was scheduled for 10:00 AM, but the technician arrived a staggering two hours late without any prior notice or apology. Upon arrival, they exhibited a dismissive attitude, showing little regard for my time or inconvenience caused by their tardiness.As if the delay wasn't bad enough, the technician's workmanship was subpar. Not only did they fail to properly install the windshield, but they also left behind scratches and smudges, making the situation even worse than before.To make matters worse, when I voiced my concerns about the quality of their work, the technician became defensive and unprofessional, refusing to take responsibility for their mistakes. Instead of offering a solution or rectifying the issues, they resorted to blatant lies and excuses, further adding insult to injury.Overall, my experience with excellent auto glass was nothing short of a nightmare. I would strongly advise anyone considering their services to look elsewhere. Their lack of professionalism, poor workmanship, and disrespect for customers' time make them unworthy of any business. Avoid at all costs.

Hi,My name is **** and I own the company you left a 1 star BBB review on, Auto Glass Shop. You reference Excellent Auto Glass in your review, yet left the review on Auto Glass Shop, LLC BBB page.I want to help you resolve whatever issues you may have, however, I do not see a ********************* that we have done any work for in recent months as Auto Glass Shop or Excellent Auto Glass.Is it possibly under a different name?PLEASE help me help you, as I am a small independent business that can't afford negative reviews.I look forward to hearing from you.Regards,***********************