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Find a Location

Prescott Recovery Center has 1 locations, listed below.

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    Business ProfileforPrescott Recovery Center

    Drug Addiction Treatment

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers a 12 step recovery center for drugs and alcohol. 

    Business Details

    Location of This Business
    655 Glendale Ave, Prescott, AZ 86303-3711
    BBB File Opened:
    2/1/2018
    Years in Business:
    8
    Business Started:
    6/17/2016
    Business Incorporated:
    6/17/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Prescott Recovery Center LLC
    Business Management
    • Mr. Steve Emery, Owner
    • Mr. Coby Gravel, Program Manager
    Contact Information

    Principal

    • Mr. Steve Emery, Owner

    Customer Contact

    • Mr. Steve Emery, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/12/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I moved into sober living on 04/10/2024. The director ********************* start harassing me on 04/12/2024. He start making complaints saying I couldnt wash laundry early in the mornings. When I would wake up because of my Major Depressive Disorder. He would belittle me, down talk me, curse at me, yell at me, and make up new rules that werent in contract. The harassment continued on saying I needed to work. I complied to all request at his facility. Even been woken up at 1030pm, 1045pm, & 1130pm out of dead sleep t breathalyze. Also, there were medications left out around the facility. To include bugs in his households. The place was very dirty, couches with mold, moldy bathrooms, dirty fridge and living areas. The breathalyzer machine he uses to test residents is one with disposable mouth pieces. These are washed by ********************* and reused. He continue to threaten me about finding housing for breaking rules that he made up. Like not being able to have deliveries of items at taken to facility. I was threatened twice on having to leave. And than told to leave. At this time I did that with one week remaining on my month paid. I requested a refund of $250 for the last week. I was denied this refund. This place and ***** is not healthy for anyone. Im a disabled veteran taken advantage of by *********************. Please see attached documents. I should not have been discharged because he told me to get out. Therefore for him telling me I had to leave Im requesting a full refund.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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