Business ProfileforClean Freak Car Wash

I had a normal $34.99/mo subscription to Clean Freak Car Wash, and on or around July 8, 2024, I canceled that subscription online at ********************************. On July 11, I got an email (attached) from Clean Freak proposing a lower rate if I chose to not cancel the membership. I clicked the button in the email to investigate the new low rate and was taken to a non-descript web page with random text, no buttons, no images, nothing signifying it was even associated to Clean Freak Car Wash. On 7/12 I got an email from Clean Freak stating that I had redeemed my "new low rate" and continued my subscription. I immediately replied to that email that I did not confirm any such subscription continuation and described the inert web page with no options to select. I demanded a cancellation. I also asked for a return of any charges that were charged to my card.On 7/17, I received an email stating that my subscription had been canceled, but a charge of $34.99 had hit my credit card, and I wanted Clean Freak to refund that immediately. Also, on 7/17, I received another email from Clean Freak Support with cancelation instructions, which included going to their website to do so. I have asked Clean Freak to refund the "new low rate" of $34.99 (the same as the regular rate) 3 times with no response.