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Find a Location

Always Unleashed Pet Resort has 1 locations, listed below.

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    Business ProfileforAlways Unleashed Pet Resort

    Dog Boarding

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Scottsdale, AZ 85255
    BBB File Opened:
    6/28/2017
    Years in Business:
    13
    Business Started:
    10/31/2010

    Industry Tip

    Pet Sitter or Boarding Facility? Tips on How to Choose

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    this business does not require documentation/proof of pet vaccines which is a huge concern and puts all dogs at an extreme health risk! on sunday, june 5, i took my 6 year old boxer mix in for an introduction. when i first arrived i had my dog leashed and he was obediently sitting while i spoke with the front desk staff. they placed him into a room alone for a temperament introduction and i was told i could leave and pick him up 4hrs later. while leaving, i was approached by two large dogs that were outside the facility off leash, barking, and jumping excessively on their way to enter. this made me nervous, as i started to realize i left my dog at a facility that did not require dog owners to properly handle their pets. legally, dogs in ******* are required to be leashed/proper measures need to be taken by pet owners to restrain the pet to protect others from potential harm that can arise out of a dog's actions.i was called by the staff 90minutes later to tell me i needed to pick my dog up because they had aggressive dogs who were "squaring up" to my dog and my dog would not be safe. it seemed odd to me that instead of accepting my dog (who they repeatedly confirmed was not aggressive and non-instigative) they choose to keep aggressive dogs who instigate fights. thankfully, i recorded my conversations with the business and made sure they confirmed clearly that my dog was not the instigator or aggressive as i've seen how this business owner refuses to be accountable for any poor reviews. i was told that if i has brought my dog on a different day where less aggressive dogs were present he would have most likely been accepted but this day was a busy day and they weren't prepared.the employees seem overwhelmed and unable to properly manage the amount of dogs present. i hope others avoid this daycare for the health and safety of their own animal.

    Customer Reviews

    0 Customer Reviews

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