Mental Health Services
LifeStance HealthThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for LifeStance Health's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 243 Customer Reviews
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Review fromAlma P
Date: 04/30/2025
5 starsComing from another company to lifestance i can tell you my therapist and pyschiatrist are helping me. They listen to me and give me feedback. I feel a real connection with my therapist.Review fromAsher K
Date: 04/29/2025
1 starAsher K
Date: 04/29/2025
I have been with Lifestance for about 6 months now. My Psychiatrist has with held my medication, which the main one being Adderall, and it has causes withdrawals because I have gained a dependency on. That provider has also refused to give me a mood disorder diagnosis AND has gaslighted me into believing that "I do not have mania because I'm normal." My therapist has also tried to push me into getting on a mood stabilizer, which I have made very CLEAR I do not wish to be on. My therapist has also canceled because "He has fallen ill and cannot make my session". He has done this multiple times. He has also been attempting to isolate me from my core support system so he can make my mental standing worse, and who knows what his true intentions are. Lastly on him, he has also accused me of being a drug addict. That therapist and my psychiatrist has also been discussing me when I haven't been in a crisis, which is a violation of HIPPA. Lifestance has also canceled my appointments without notifying me as well and hasn't asked for my approval on those either. Their customer service is also dog sh*t too. They have been rude to me about everything regarding my medication, appointments, and etc.LifeStance Health
Date: 05/01/2025
Thank you for taking the time to share your experience. At LifeStance Health, we are deeply committed to providing high-quality, compassionate care to all our patients, and we take your feedback seriously. To better understand your concerns and address them effectively, would you please send your full name, phone number, and location to us in a private message to ********************************* so we can be sure to forward your concerns to the appropriate team? The LifeStance Health TeamReview fromSarah S
Date: 04/26/2025
5 starsSarah S
Date: 04/26/2025
I have been going to Lifestance for years for my mental health and they have been incredibly helpful in helping me grow.LifeStance Health
Date: 04/30/2025
Thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health.Review fromRuss R
Date: 04/25/2025
5 starsRuss R
Date: 04/25/2025
My LifeStance NP is top notch. She addresses every concern and truly cares. I recommend her to everyone. Thank you ******** *******, NP!!LifeStance Health
Date: 04/30/2025
Thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health.Review fromLoretta L
Date: 04/22/2025
5 starsLoretta L
Date: 04/22/2025
I absolutely love my psychiatrist ***** ******. She really listens to my concerns and is always so sweet. Ive never been more pleased with a mental health provider than I am with her. She genuinely cares about my mental health and is always vey thorough.LifeStance Health
Date: 04/30/2025
Thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health.Review fromPamela W
Date: 04/21/2025
1 starPamela W
Date: 04/21/2025
I sought therapy through LifeStance in 2023 and was explicitly told that the provider was in-network and my sessions would be covered 100% by insurance. I was never provided a financial consent form, no costs were disclosed before treatment, and I received no bills or documentation for nearly 20 months. Then, in April 2025, I suddenly received a bill for $1,880 from a "Patient Collections Coordinator" with no explanation of benefits, denial codes, or record of proper insurance processing. The billing statement shows "Insurance Pending: $0.00" for every session, which suggests LifeStance never submitted the claims or failed to follow through. When I asked to review the charges, they initially refused to send the statement unless I agreed to let them charge my card. I have filed a formal complaint with the ****************************** due to delayed billing, misrepresentation of coverage, failure to disclose financial responsibility, and attempts to assign me the full cost of services nearly two years later. This is unacceptable. Patients deserve transparency and honesty. LifeStance has provided neither.LifeStance Health
Date: 04/22/2025
Thank you for taking the time to share your experience. At LifeStance Health, we are deeply committed to providing high-quality, compassionate care to all our patients, and we take your feedback seriously. To better understand your concerns and address them effectively, would you please send your full name, phone number, and location to us in a private message to ********************************* so we can be sure to forward your concerns to the appropriate team? The LifeStance Health TeamReview fromKyla Y
Date: 04/17/2025
1 starKyla Y
Date: 04/17/2025
More often than not provider cancels and reschedules appointments. Does not help at all when you have to take time off work for the appointments.LifeStance Health
Date: 04/21/2025
Thank you for taking the time to share your experience. At LifeStance Health, we are deeply committed to providing high-quality, compassionate care to all our patients, and we take your feedback seriously. To better understand your concerns and address them effectively, would you please send your full name, phone number, and location to us in a private message to ********************************* so we can be sure to forward your concerns to the appropriate team? The LifeStance Health TeamReview fromYvonne D
Date: 04/17/2025
5 starsYvonne D
Date: 04/17/2025
Very nice care. My experience has been nothing but good. Listen to your cares and needs. The Therapist are likeable more than not. Comfortable with treatment plan. The best place in my opinion. Virtual visits are prompt, smooth, and are helpful. I will not move to any other practice if I don't need to. Finally a place not to worry about quality, genuine care. Plus my appointments are never months down road unless you request. They deserve a 10 in my book.LifeStance Health
Date: 04/30/2025
Thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health.Review frombonnie s
Date: 04/16/2025
1 starFirst off I had no issues with the providers they where both wonderful. Unfortunately they have changed the way you check in for appointments and pay for appointments and not only did I find it redundant, but it also has left a huge gap in payment history. None of they systems they are using work with each other. I receive invoices for ****** that were paid months ago, when I go and look at my payment history I have no receipts since they changed to this new systems, back in 1/2025. I've been doubled charged for appointments. Today I was changed for an appointment I had canceled and the office has no record of this. I was going for help with stress and anxiety and the office and billing has only worsen both of those things. Again it's a shame because I been a patience since 2023, but the additional stress of having to deal with all these billing issues is having a significate effect on my mental health.Review fromMalcolm R
Date: 04/09/2025
5 starsMalcolm R
Date: 04/09/2025
The Doctor was very professional and listened too all my concerns. I would recommend to anyone. Thank you so much for you for your help I really appreciate it. 5star QualityLifeStance Health
Date: 04/30/2025
Thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health.
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