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Find a Location

Proctor Gallagher Institute has 1 locations, listed below.

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    Business ProfileforProctor Gallagher Institute

    Self Improvement Coach

    At-a-glance

    Customer Reviews

    1.75/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers motivational services and self help products.

    Business Details

    Location of This Business
    14354 N Frank Lloyd Wright Blvd, Scottsdale, AZ 85260-8844
    BBB File Opened:
    12/28/2006
    Years in Business:
    56
    Business Started:
    1/1/1968
    Business Started Locally:
    1/1/1968
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Ms. Kathy Gallagher, Vice President of Customer Service
    Contact Information

    Principal

    • Ms. Kathy Gallagher, Vice President of Customer Service

    Customer Contact

    • Ms. Kathy Gallagher, Vice President of Customer Service
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/15/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    Attended FREE workshops via ******** in 2021, was given the opportunity to have a VIP Q&A with Success Coach, Oct. 25/21. ******* was incredibly kind, however encouraged me to join the coaching program, opt for payment plan, and stressed IMMENSELY not to worry about the first payment - I'd make it back, and don't even think about the next payment.. I'd experience results within the first few weeks and have the money for next payment for sure. Lots of encouragement and pushing to convince me this was so. I joined, paid this first payment, followed all coaching, indulged in all material, NO results, maxed out credit card, no way to pay next payment. Received notice that I would be removed from program for not making "tuition payment," fine by me. I made multiple attempts to obtain refund until I was in a better financial position, with no sort of help or offer for any other form of resolution from ***** Gallagher. She has since been incredibly rude about the entire situation. The program was NOT what was described to me prior to joining, there were no 1-on-1 coaching sessions as I had been told, material was no different/better than the FREE workshops on ******** or videos available on ******** There was no individual help WHATSOEVER. Nothing was as described, and I'm extremely disappointed in the communication from Proctor Gallagher during my efforts to come to a solution/agreement or obtain refund.
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ryan O

    1 star

    11/20/2023

    This company is a scam and a cult, do not be fooled by what they tell you. It is a full-on pyramid scheme. People who gave them 5 stars on ****** are people who get baited into the scheme or are the actual coaches who work there. I signed up for the Bob Proctor Coaching program a few years ago, back when I was a naive 20 year old. My coach that was assigned to me, *****, never called me when he was supposed to and didn't know who I was. The first time I talked to him he said he would always get back to me, but he never did. When I complained that he wasn't doing his job to other members of the company, they wouldn't do anything about it but just keep trying to sell me more and more of their products. As for Bob Proctor, many people don't realize he was a business partner/salesperson for other pyramid schemes such as Vemma and iMarketsLive, both of which were shutdown by the government for being pyramid schemes. You can look this is up for yourself. DO NOT WASTE YOUR MONEY WITH THIS COMPANY!

    Proctor Gallagher Institute Response

    12/18/2023

    Hello ****, We really appreciate you sharing your thoughts here. First off, let us apologize for your experience with your Success Advisor, *****. It is not a good feeling to be unheard or unrecognized. We are truly sorry and wish to share that ***** is no longer with the company. Proctor Gallagher is not a pyramid or even a multilevel marketing operation. We provide mentorship and personal development training directly to the public. We also train Clients in how to provide ******************************* services directly to the public. Additionally, none of reviews on this site are from any interested parties; they are all 100% client reviews. In the Bob Proctor Coaching Program (enrolled July 2019), your efforts towards increasing your own awareness through study and mentorship, was supported by your dedicated Bob Proctor Coaching coach in the program. You worked enthusiastically to clarify your goals and your purpose with her; however, your participation in the program was diverted very early on due to sensitive personal issues that required your undivided focus at that time you said. Unfortunately, doing only the preliminary work, would negatively impact the results you were seeking to achieve. Wed be happy to provide you with a full restart to help you complete your training and receive the service that you were seeking when you came to Proctor Gallagher.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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