Business ProfileforNextiva Inc

********* took over management 11/15/2023. December 12th the leasing office phones stopped working. We contacted Nextiva who stated that the migration between management companies was incomplete. They stated we needed to sign a contract. We signed the contract. A month went by of continuous follow up then they said Well now you need to pay some type of activation fee, but we will provide you phones. We paid they never sent phones for 3 months we continued follow up and even purchased us on phones at their advice. They were unable to activate the phones they told us to purchase. We spent 3 days 4 hours each time trying to activate. They finally concluded we need their phones. For two more months they sent fake conformation saying they mailed the new phones. We received them yesterday after all this time and they are now stating we are not authorized to activate the phones. We are a business that have been without phones from December to July. They are unapologetically unhelpful and willing. We have been paying them monthly since November we paid their fees signed their contract and then paid for the phones that they stated were free. I have attached all the email correspondence. Please help. We prefer if this company will release our phone line and us from the contract, we have lost so much money not having phones and we dont trust a future relationship. We still cannot activate the phones they made us buy they said would be free.