Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

This business is a Unified CXM company that provides AI-powered customer experience solutions. 

Products and Services

Business VoIP, Online Fax, Hosted PBX, Voicemail, Nextiva Office, Nextiva vFAX, Nextiva SIP Trunking, Nextiva Contact Center, Nextiva Social, NextivaOne

Photos and Videos

Business Details

BBB File Opened:
4/24/2008
Business Started:
10/2/2001
Business Started Locally:
1/29/2007
Business Incorporated:
8/16/2021
Type of Entity:
Corporation
Business Management:
Mr. Hayden Whitfield, Member
Mr. Tomas Gorney, CEO/Director
Ms. Tracy Conrad, Director
Mr. John Murphy, Secretary
Ms. Anne Brennan, CFO
Mr. Anton Kukharenko, Member
Mr. Dylan Maley, Escalations Specialist
Ms. Courtney King, Senior Manager, Campaign Operations
Mr. Fabio Dias, Customer Advocacy Manager
Mr. Mark Jung, Director of Brand
Mr. Jeremiah Zerby

Additional Contact Information

Principal Contacts
Mr. Tomas Gorney, CEO/Director
Ms. Tracy Conrad, Director
Mr. John Murphy, Secretary
Ms. Anne Brennan, CFO
Customer Contacts
Mr. Hayden Whitfield, Member
Mr. Anton Kukharenko, Member
Mr. Dylan Maley, Escalations Specialist
Mr. Fabio Dias, Customer Advocacy Manager
Mr. Mark Jung, Director of Brand
Fax numbers
Primary Fax: (480) 304-4963
Additional Phone Numbers
Other Phone: (800) 285-7995
Additional Email Addresses
Primary: Email this Business
Additional Websites
Website 1
Website 2
Website 3

Additional Information

Refund and Exchange Policy
Nextiva offers a 30 day money back guarantee as well as no termination fees for cancellation of their service.

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.