405 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Ave Maria B
5 stars07/19/2024
Nextiva has been great so far! It's been amazing to be able to communicate with our team members and client communication has been great. Have nothing but positive feedback for this platform. Haven't been able to use the texting option yet but cannot wait for this. I love Nextiva and Team Nextiva. Stay Amazing.Review from Brianna W
5 stars07/17/2024
We switched from an old analog phone system to VOIP with Nextiva. We love that Nextiva is cloud based and can be accessed from anywhere. The admin portal is user friendly and easy to use. We recently decided to automate our phones in lieu of a receptionist. I was able to do this myself without any training needed. I also love that my employees can use the Nextiva app when working from home and not have to give out their personal numbers. We have been very satisfied with Nextiva!Review from Franklin B
5 stars07/15/2024
My quest for a voice service for our business had been beset by frustration, particularly with Xfinity and *** Voice, whose setups I struggled to configure due to the absence of live technical support. As a non-technophile, I required personalized guidance to navigate the installation process and port our business phone number. Fortunately, Nextiva's live tech support proved to be a game-changer, offering a user-friendly interface and a supportive technician who was both patient and affable. I regret not contacting Nextiva earlier, which would have spared me the ordeal with other companies. With their expert assistance, I successfully established our voice system and am thoroughly delighted with the outcome.Review from Williams F
5 stars07/10/2024
Nextiva is a great company. When I need to contact them by phone or email always respond quickly and solve my problem.I recommend Nextiva to any small business who is looking for great customer service when it is needed.Review from Joseph E
1 star07/09/2024
I've been a customer of ********************** for over three years I had a fraud situation with my credit card which was canceled these people just sent 1 e-mail for payment that passed me by and then canceled my account without a call now they're holding my 800 number won't let me port it out without starting another account why would I stay with this company in any Manor this kind of ignorance towards companies I recommend you don't use these people they don't care about anything of their for customer serviceReview from Brian B
5 stars07/09/2024
Great to work with, service is easy to setup and works flawlessly. We've been using it for about a year now and have had zero service interruptions and call quality is always great. We're using a 500 MB fiber connection. I really like the flexibility and ease of designing call routing.Review from Al F
5 stars07/09/2024
They are very attentive and responsive , I have been with them for many years and hope to stay for moreReview from GG G
5 stars07/02/2024
My small business has been using Nextiva for the past seven years, and we have never had any issues with their fax service. It is incredibly easy and simple to use, which has made our operations more efficient. The service is reliable, and the plan is very affordable.We have no plans to switch to any other company because we are completely satisfied with Nextiva. Their excellent service has been an integral part of our business operations.Thank you, Nextiva Fax, for being an invaluable part of our small businessReview from Akanji M
5 stars06/26/2024
Nextiva one, the best manual dialer I have come across in the short period and I have been able to perfect understand the UI/UX of the application. Thank you nextiva thank you all team nextiva for making it a simpler tools for easier use.Review from Rob N
5 stars06/25/2024
Nextiva is a great option for a small business phone system. It clear and easy to use. It allows our small business to operate like larger corportations. It offers current options that make our business better.
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