Reviews

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• Review fromTim B

  Date: 12/22/2024

  1 star
  I am writing this review to strongly advise anyone considering purchasing a vehicle from Cars Land, ************************************************, to proceed with extreme cautionor better yet, avoid this place entirely. My experience with this dealership was nothing short of a nightmare, marked by unethical practices, misrepresentation, and a complete disregard for customer satisfaction.From the very start, I was misled about the condition of the car I purchased. The sales representative assured me that the vehicle was in excellent condition, with no issues to worry about. However, upon receiving the car, it became immediately apparent that this was far from the truth. The car had several mechanical problems that were not disclosed to me beforehand, including issues with the brakes, engine, and transmission. When I brought these issues to the attention of the dealership, they brushed me off, making excuses and refusing to take ***************** make matters worse, the dealership engaged in shady tactics to cover up these problems. They provided a fraudulent vehicle inspection report that was clearly fabricated, listing nonexistent repairs and falsely claiming the car had passed a thorough inspection. When I asked for proof of the work done, they were unable to provide any legitimate documentation. This kind of dishonesty is not only unethical, its outright deceptive.The cars tires were completely shot and needed replacing. I am wondering if they took off the good tires in the pictures and replaced them with worn tires before they shipped me the car. There were multiple warning lights on the dash of the car that needed to be reset at the dealership including tire pressure warning lights and engine failure lights. There was a loud rattle coming from the underside of car when I drove it at slow speeds around my neighborhood. This could be from brakes, tires, rims and any number of issues in that area of the car.