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Average of 526 Customer Reviews
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Review fromShih H
Date: 04/18/2025
1 starClear one advantage this company is feneration 5 years ago when I joined them their representative told me when pay off the payment the total amount will less than debt but thats not true they kept took money from my account. In march i called them the representative told me my program was done i dont need pay any more and they will refund the extra money to me in 90 days. In April first week I called them the representative name is ***** She doubled check my account was finished. But yesterday April 17th their representative name is revin he was so rude he asked me want cancel the program woo My god I paid off program already How come he asked me want cancel the program this company cant trust. They just tried to get people money. Thats ridiculous I will keep posting my situation. Let everybody know dont into the ttrapReview fromCapucine S
Date: 03/25/2025
1 starCapucine S
Date: 03/25/2025
The worst company I have ever had to deal with! I DO NOT UNDERSTAND HOW CLEAR ONE ADVANTAGE IS BBB ACCREDITED WHEN THEY ARE SO TERRIBLE!!! Trying to get in touch with someone from Clear One Advantage is impossible!! I have been on hold with them for over 40 minutes and I am still on hold waiting for them to answer the call. I have sent emails and tried to contact Gloria Speed the person that used to handle my situation but that is also of no use because I never get a call back or a reply to my emails. I received a message on my portal saying I was supposed to call clear One Advantage but nobody is answering me. The last time it took 3 weeks, a bunch of phone calls and emails that were never answered and a bad review that got Gloria Speed from Clear One Advantage to get back to me. Hopefully someone from Clear One Advantage will read this review and get back to me. I am still on hold while I am writing this review. So far I have been on hold for 53 minutes.
ClearOne Advantage
Date: 04/10/2025
Thank you for taking the time to speak with our management team on 4/02/2025 regarding your review, *******. We greatly appreciate your feedback to help us improve your experience. We understand it can be terribly frustrating waiting on creditor responses and we appreciate your patience. At this time, your concerns have been addressed to your satisfaction. Should you need anything in the future please contact us at **********************************************************************Review fromMelinda L
Date: 03/20/2025
1 starMelinda L
Date: 03/20/2025
Do Not enroll with this company. They steal your money. If you have a bank balance when closing the account they will take your money for fees when accounts were not settled in full. they give bs excuses and will not return your funds. if a contract is voided they give you excuses stating that fees are still owed and will not return your fundsClearOne Advantage
Date: 03/27/2025
Thank you for allowing ClearOne Advantage, LLC (COA) the opportunity to respond to Ms. ********** complaint. Our management team has spoken with Ms. ******** to address her concerns. Ms. ******** initially enrolled two creditors in our program and later added six more. *** successfully negotiated a settlement, which she authorized, and payments cleared before she modified her drafts, ultimately resulting in the loss of the settlement.
We have provided Ms. ******** with detailed information on settlement fees, which are earned once the first payment is made. While the loss of a settlement is unfortunate, it does not negate the client's responsibility to honor their agreement and pay the success fees.
Ms. ******** has chosen to cancel her program. While were sorry to see her go, we want to reaffirm that we have acted in good faith throughout the process. We sincerely wish her the best in her future financial journey.
Review fromTaylor L
Date: 03/07/2025
1 starTaylor L
Date: 03/07/2025
I wish I could rate 0 stars they lied to me in the beginning told me they would help me with my debts I was struggling I had 3 deaths in one year including my dad and boyfriend so I needed help they told me they didnt charge a fee for their services However they took $2,077.97 for their services in 2 years only settled with one creditor for only $750 and their is $753.38 unaccounted for and Im willing to reason with them and get some money back bc they didnt help me with anything just robbed me blind??When I was canceling she had the nerve to argue with me telling me I should pay $2,500 for a creditor they supposedly settled with Then told me I had to pay $160 just to cancel LIKE ARE YOU Kidding me..dont waste your time or better yet money with this companyClearOne Advantage
Date: 03/13/2025
Thank you for your feedback, ******. We would love to see how we can improve your experience. We have attempted to reach you but have not been successful. At your earliest convenience please contact us at ************.Review fromDavid O
Date: 02/21/2025
1 starThis company will take your money and not pay off creditors. I got sued by **** and had to hire a lawyer after ********* refused to help me after I got sued and it was their fault for making a deal with **** and then never paid ****. They accidentally admitted this to me on phone and once they realized how bad they screwed up they stopped taking my calls.Review fromStrawser S
Date: 12/11/2024
1 starStrawser S
Date: 12/11/2024
I was mislead and lied to. I was in for 2 years. Suddenly it's 4 years. They paid an acct that had already been paid. And they save me around $400 off my settle. Say I have a card with a Balance of $2500, and then they'll settle, and you only, end up paying everything on the settlement. Except for maybe $400, so I feel like I could have done this myself. Not to mention everyone I speak to at. The company says that they're my representative, and then their email address is No longer working Uh, the company doesn't know that person at all. And it changes like every 3 months. It'll be a new person. Uh, so far I have paid them more. Then they have saved me money. I do not recommend this company. My brother had a different company and you know what it was fantastic. But this ride is c*** ************ doesn't know what they're doing. They do not care, and they will take as much money from you, as they can. Stay away!!!ClearOne Advantage
Date: 12/13/2024
We are sorry to hear about your recent experience. Can you please provide additional information to allow us to locate your account, and give it the proper attention? Please contact our ********************** at your earliest opportunity to discuss your concerns at ************ or by email at ********************************************************************.Review fromLeonard P
Date: 12/11/2024
5 starsLeonard P
Date: 12/11/2024
Initial interview with clear one official was very thorough and on spot with what I owe. Upon going over my accounts, I decided to enroll. Main points...they are thorough, they are on point, courteous, and answered every question very professionally. I was offered an optional legal counsel of which I had added on. I look forward to working with Them on closing these credit cards. My monthly payment is very helpful, saving me about 350 paid out each month. Upon looking at the other companies, I am quite happy I chose Clear One AdvantageClearOne Advantage
Date: 12/13/2024
Thank you so much for your thoughtful review *******! We are thrilled to hear that your initial experience with ClearOne Advantage was thorough, professional, and tailored to your needs. Its great to know that the optional legal counsel and personalized approach helped you feel confident in enrolling with us.
Were delighted that your monthly payment plan is already providing significant savings, and were here to ensure the process remains smooth as we work toward resolving your credit accounts. Your decision to choose ClearOne Advantage means a lot to us, and were honored to support you on this journey.
If you ever have questions or need assistance, please dont hesitate to reach out.Review fromDavid A
Date: 12/11/2024
1 starDavid A
Date: 12/11/2024
** had a account with ********************** for over 1 year and now I have been served papers to go to court if I could leave a negative 10 I wouldClearOne Advantage
Date: 12/13/2024
We are sincerely sorry to hear about Mr. ****** experience and truly regret any inconvenience or frustration he has faced. Understanding and addressing his concerns is a top priority for us, and a member of our team has already reached out to him in an effort to provide support and assistance in any way we can.
Our commitment to Mr. ***** remains steadfast, and we will continue to work closely with him to ensure his concerns are addressed thoroughly and with care. We are dedicated to reaching an effective resolution that meets his needs and restores his confidence in our program.Review fromLeslee A
Date: 12/04/2024
1 starLeslee A
Date: 12/04/2024
Stay away from this company.They are nothing but liars and just steal your money if you cancel early...I was told nothing but lie after lie after lie They are very deceptive and misleading All they did was just tank my credit rating and then blame meClearOne Advantage
Date: 12/05/2024
******, I was so sorry to hear about your experience and can understand how frustrating this must be for you. Your feedback is truly important to us, and we take concerns like yours very seriously. Ive left you a voicemail and sent a follow-up email in hopes that we can connect and address your concerns directly. Its our goal to resolve any issues and clear up any misunderstandings. Your satisfaction matters to us, and were here to assist you in any way we can.
Review fromJeremy R
Date: 11/03/2024
1 starJeremy R
Date: 11/03/2024
Unfortunately, this company is far worse than just dealing with the debt collectors directly. They significantly down played the hit your credit will take. They will raise your monthly payment each month and I was assuming I was pretty close to finishing the program with how much they were charging, not even close. Most of your monthly contributions go to them and the remaining 10% they throw towards your dad. I should have been done a year ago, but I have another 18 months according to their plan and really would like to cancel my agreement with them. Work with the debt collectors directly and avoid paying the 25% fee they charge for each of the account's original balance. Their support offerings are terrible and you will be on your own to find the answers. Stay far away.ClearOne Advantage
Date: 11/05/2024
We are so sorry to hear about your recent experience! At your earliest convenience, please provide your contact information to verify your current enrollment and ensure that our management team receives your review and addresses your concerns. Alternatively, you can contact our **************************** at ********************************************************************.
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