Reviews

Review Details

• Review fromJohn S

  Date: 10/15/2024

  1 star
  Fulton Homes care more about quantity, not quality. We have been in our new construction for 3 years. First, our kitchen sink had a major leak under it because the plumber did not tighten the plastic nut above the pea trap and the water has ruined and warped the wood under the sink. To replace it, we will have to remove the entire front of the island cabinet and this will cost in the thousands! We even went and checked the rest of the sinks in the house and found that all but one needed tightening. Then, we noticed that the toilet in the guest bathroom had shifted and became crooked. Why?? Because the ****** was not screwed into the floor or attached to the drain pipe. Now we have a $400+ bill to have that corrected. I would definitely not recommend Fulton Homes to anyone!!! Find a builder who hires better contractors.

• Review fromWalter M

  Date: 02/26/2024

  1 star
  THEY TOOK $27K IN ESCROW FUNDS AND CANCELLED MY CONTRACT WITHOUT MY PERMISSION!! Fulton Homes are about as crooked as they come. During the 15 months it took to build my home I went on 100% permanent and total disability with the VA due to extreme and quickly degrading health issues. Due to my health conditions I couldn't work so I inquired about possible remedies, trying to give them a chance to resell the home 6 months before it was completed (which they did). THEY CANCELLED my contract because I asked a simple question and refused to give my escrow funds back. I had conversations all the way up to the President of the company (who never replied, then blocked my e-mail). I was professional but firm in my correspondence and they took a bullying tone throughout the process. The fact that they would s**** over consumers, especially one who is 100% disabled due to 20 years of military service is appalling. STAY AS FAR AWAY FROM THIS COMPANY AS YOU CAN! Best of luck getting a home built, just do it with another company that won't take advantage of you!

• Review fromDana H

  Date: 02/11/2023

  1 star
  I was lied to by the Fulton realtor time and time again. The main lie was no multilevel homes in the middle of our subdivision. On their website loft homes are considered multilevel. I specifically told the two realtors I did not want to be next door to a multilevel house. I was told there would not be a two story house next door. After purchase, they built a multilevel (loft) house next door that has windows that look directly down into my bedroom, bathroom, office, dining room, great room and back yard!

• Review fromBrenda N.

  Date: 01/26/2023

  5 stars
  We purchased our home in ********* and closed in April 2022 after a 15 month build time. We are coming up on our 1 year anniversary and so far we have had no major issues. The items we have had issues with they have addressed pretty quickly. Some of the subcontractors have been slower than others but overall I love my house and neighborhood.

• Review fromBrian K

  Date: 12/14/2022

  1 star
  Poor quality workmanship, poor communication, and a don't give a c*** about the customer attitude, if that is what you want in a home builder Fulton is for you. Buying a home should be an exciting enjoyable experience, If you want a positive experience and a quality home, find another builder. If you want someone to take your money and treat you like ****, Fulton is for you.If you are experiencing problems with your Fulton home, file a complaint with the *************************** https://******.gov/file-complaint . Licensed contractors in ** are required by law to meet certain minimum standards, if they do not address issues they face fines and potential loss of their license. This is the only way to motivate shoddy contractors who don't really care. They currently have 6 complaints, let's see if we can get that to around 100+ then they may start listening to customers. You have upto 2 years to file. I can tell you from experience they will lie, misrepresent and deceive. In return you will get excuses and a quit bothering me attitude. Fulton homes does not manage their sub contractors and as a result you will get poor quality workmanship. Don't bother emailing the owner, he does not have the professionalism to acknowledge an email, customers who pay hundreds of thousands of dollars for a home are just a bother and not worth his time.Delay after delay, houses that were dirt lots when ours was framed are now finished while we wait for our home to be done. They cannot manage subs, that is why you will see so many low reviews on this site, you will never get any of your issues addressed because they do not manage their subs and quite frankly they don't care. If you can't get support during the build process forget about getting support after they have your money. Fulton Homes is a mess, they lost focus on the customer a once solid company is in shambles. Go with *****************************. They care about customers.

• Review fromCarol C

  Date: 10/22/2022

  5 stars
  My husband and I recently bought a home in Promenade, we absolutely love our home. The community is amazing.

• Review fromJose A

  Date: 09/10/2022

  1 star
  I was led to believe that an initial deposit of $5,000 dollars was the ******* money required at first then afterwards another $7,500 was going to be part of the down payment and the rest of the down payment would be applied when my home sold since they partnered with our realtor, but when I canceled due to higher interest rates and lower home price sales I was told that they were keeping all my $12,500 that my wife and I had given them so far.