Business ProfileforSouthwestern Eye Center

I have found ************** Center to have underhanded patient practices and am very disappointed in my experience with them. Primarily, I was talked into buying a Premium Eye lens which turned out to be a Standard lens, confirmed by an Eye Associate of Santa Fe, N.M. Eye Doctor. As well, I learned that my ************* had covered the Standard Lens and I deserve to be refunded for the so called "Premium Lens" I bought on April 12th, 2024, In ********** , N.M. Additionally, the "Premium Lens" purchase, ultimately included SWE using some of the $450 signed for to pay for uncovered bills if any and overpayment of two after surgery office visits. My co-pay is only $35 each not $62.50. I deserve the office visits and Lens money back, as well, as proof of other surgery bills, because my EOB shows none, so I deserve that money too. That issue is under the No Surprises Act. To top it all off, Dr ******************** pinched my eye lid at the beginning of surgery, and when I asked "to blink my eye", he said " I was asking questions people don't ask "and made me sustain through the surgery. I am in my 7th week of eye irritation, having paid $200 in eye gel out of pocket and over $100 in Eye Doctor ****** at different ******** Facilities.Lastly, they deleted my emails, hid my receipts, said the left eye was operated on (it was the right eye), basically, eliminating the April 23rd surgery when I got injured by ************. This is corrupt!!To close, I am 75 years old and should be treated with respect and care. A major corporation like this, should not be playing underhanded games with our insurance and charging us for unfounded bills. You think you are untouchable because your good reviews are far beyond your bad ones, but always remember, every single negative review, is worth 1000 unsaid ones. I want my $450 back now. Being scammed by SWE is amoral. Stop undermining and using your Senior Clients and over billing for unfounded services. You are being an example of Fraud. Shame on You