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          Rite Way Heating, Cooling & Plumbing has 1 locations, listed below.

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            Business ProfileRite Way Heating, Cooling & Plumbing

            Air Conditioning Contractors
            BBB accredited business

            Contact Information

            4551 S Alvernon Way

            Tucson, AZ 85714-2152

            Visit Website
            Email this Business
            (520) 445-4136

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            Get a Quote

            Customer Reviews

            4.69/5

            Average of 78 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/1/1976

            Years in Business: 65

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Rite Way provides heating, cooling & plumbing services in the Tucson community.

            Products & Services

            Services include:

            Heating & Cooling Service.
            Heating & Cooling Tune Ups
            New air conditioning installation
            Plumbing repairs from slow drains to sewer repair
            Aeroseal Duct Sealing
            Duct Work

            Business Details

            Location of This Business
            4551 S Alvernon Way, Tucson, AZ 85714-2152
            Email this Business
            BBB File Opened:
            6/1/1959
            Years in Business:
            65
            Business Started:
            6/1/1959
            Business Incorporated:
            9/12/2007
            Accredited Since:
            8/1/1976
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 257132 for this business, issued by Arizona Registrar of Contractors. The expiration date of this license is 7/31/2025.

            These agencies may include:

            Arizona Registrar of Contractors

            400 W Congress St STE 212

            Tucson AZ 85701

            (520) 628-6345

            https://www.azroc.gov

            BBB records show a license number of 235235 for this business, issued by Arizona Registrar of Contractors. The expiration date of this license is 10/31/2025.

            These agencies may include:

            Arizona Registrar of Contractors

            400 W Congress St STE 212

            Tucson AZ 85701

            (520) 628-6345

            https://www.azroc.gov

            BBB records show a license number of 235236 for this business, issued by Arizona Registrar of Contractors. The expiration date of this license is 10/31/2027.

            These agencies may include:

            Arizona Registrar of Contractors

            400 W Congress St STE 212

            Tucson AZ 85701

            (520) 628-6345

            https://www.azroc.gov

            BBB records show a license number of 337974 for this business, issued by Arizona Registrar of Contractors. The expiration date of this license is 5/31/2026.

            These agencies may include:

            Arizona Registrar of Contractors

            400 W Congress St STE 212

            Tucson AZ 85701

            (520) 628-6345

            https://www.azroc.gov

            Type of Entity:
            Corporation
            Alternate Business Name
            • Rite Way Ventilating Co.
            Business Management
            • Mr. Rick Walter, President
            • Mr. Chris Sundin, General Manager
            Contact Information

            Principal

            • Mr. Rick Walter, President

            Customer Contact

            • Mr. Chris Sundin, General Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            12 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/30/2024

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            We recently purchased a new home and found that the ceiling duct work had too many holes to be repaired (no ceiling access). So we switched to floor vents, which means all new duct work and new holes in the floors. The first go-round was a disaster and they didn't put the vents where they originally told us and didn't even run it by us before putting the vents in COMPLETLY different spots. They also put them under our furniture (which you can imagine, doesn't really work). They also cut out big chunks of our carpet and linoleum only to discover they couldn't put the vents in those areas, so they just laid the unattached chunks of carpet and linoleum back down (with no glue or anything). They drilled piolet holes in 8 places that they didn't use and left the holes. They went all the way to the ground and allowed entrance for bugs. The Manager and Owners Son came out and discovered they also didn't even use floor vents, they used wall vents. Needless to say they all had to be replaced and moved yet again...... While having the Carpet replaced (we had to due to the 4 giant holes left in the carpet) we discovered that there were huge gaps between the subflooring and vents. We also discovered that two were not even attached to the flooring. When we sent the videos to the Company, we were told "that actually looks normal and pretty good for a mobile home installation". Not sure what our home being a mobile home has to do with janky ass gaps, but I digress.
            Read More
            Read 11 More Complaints

            Customer Reviews

            78 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Terry R

            06/27/2024

            Our technician Safari ******* located the cause of our condensation leakage problem very quickly. He cleaned up the mess caused by the leakage and made the needed repairs while patiently answering a number of questions that I asked him. With the repairs made and proven, he cleaned up the work area, leaving it in much better condition than it was when he arrived. I couldn't have asked for better service.

            Rite Way Heating, Cooling & Plumbing Response

            06/28/2024

            *****, thank you so much for letting us know. Years ago we realized that in our business, it doesn't matter how well a repair is done if we leave a mess behind, so we try to make sure our team takes a little extra time to leave the work area clean. Thank you for noticing.Please let us know if we can do anything more to help. We'll pass your feedback to your technician's manager.

            Rite Way Heating, Cooling & Plumbing Response

            07/02/2024

            We're grateful for your fantastic review, *****! It's heartening to hear how efficiently and professionally Safari handled your condensation leakage issue. We always strive to provide top-notch service and we're glad that Safari exceeded your expectations. Your kind words mean the world to us. Thanks for choosing Rite Way Heating, Cooling & Plumbing!
            Read 77 More Customer Reviews

            Local BBB

            BBB Serving Southern Arizona

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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