ComplaintsforOnlinePeopleFinders.com
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/05/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
This business violates my privacy by listing my personal identifying information online. Including current address. They obviously stole this information or bought it. I have been trying for years to have it removed - but to no avail.Initial Complaint
10/31/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This business gave my personal information away to someone who has then used it to steal my identity. I am already working with local police but when looking for corporation from the company they informed me that they would need to be subpoenaed before being able to help give any information that might help solve a crime caused by there mistake.Initial Complaint
08/25/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I did open an account and paid the initial cost. I then canceled my subscription, but continued to receive charges. I had no activity on the account after my cancellation. When I tried to resolve with the company they stated I canceled just one part of it. The cancelation process was misleading and intended to be confusing. This is theft. My initial cancelation is obvious I intended to cancel as evident as my none use of the system.Initial Complaint
08/15/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
Purchased report. Report was blank, no information was given yet company pretended to have information. Attempted to contact company and methodology to contact on website isn't working. I have no intention of ever using this site again as it appears to be a scam - can contact State Attorney General if needed so others aren't scammed as well.Customer response
08/18/2022
The company has refunded my money and deleted my account. This is the desired solution I was seeking. Please close the complaint.Many thanks to you all as I believe it is what triggered them into action!Much Appreciated,******* McKinneyInitial Complaint
05/11/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
This is about info on their web site. They list my ex husband, T**** E ***** at my address. I have been at this address since 2015. He was arrested 2007 for kidnapping and domestic assault on me which almost ended in my death.He has never been at my current address. They also have him listed as also known as **** k *****. We are 2 different people. I have contacted people finders and they told me there is nothing they can do about.Initial Complaint
04/13/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I do not recall signing up for a recurring membership but have been charged a monthly fee for several months. Their phone number has a message that they are having technical difficulties and cannot accept calls, so there is no way to cancel via phone, and when I email them they repeatedly say I must call to cancel. When I explain that their phone doesn't work, they just re-state that I need to call. I feel it is a scam, as the voice message is odd to state that the phone doesn't work and yet their emails state you have to call. I have been trying for months to cancel but its just a vicious circle. I think it's deliberate.Initial Complaint
11/18/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
They keep trying to take out money out of my account and when I ask them to stop they say they didn't try even though I have the proof that they did. This time there was money in there when they tried and emptied that account out and when I emailed them they said I had no membership and that they didn't take any money when I have the PayPal statement that shows they did. They have Been doing this to me for the last 6 months. I ask them to stop and it just keeps happening. Now this time they won't refund the money back that they took and are saying that I don't have a membership so there was no reason to take it out and I'm showing them screenshots of my account summary and it shows right there they did. It's getting rediculous and starting to drive me crazy. I can't even keep money in that account cuz Everytime I do they take it and I have to fight with them to get it back l.They owe me for 2 times still that they took out won't give back and say I have no account with them or membership when it clearly shows them taking out the money. I want the money back for the 2 times and for them to stop harassing me and stop trying to take my money out of my account.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
27 total complaints in the last 3 years.
14 complaints closed in the last 12 months.