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Find a Location

Lisa Frank, Inc. has 1 locations, listed below.

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    Business ProfileforLisa Frank, Inc.

    Producers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6760 S Lisa Frank Ave, Tucson, AZ 85706
    BBB File Opened:
    10/1/1990
    Years in Business:
    45
    Business Started:
    6/12/1979
    Business Incorporated:
    6/12/1979
    Type of Entity:
    Corporation
    Business Management
    • Ms. Lisa Frank, Owner
    • Mr. Kevin Young, Partner
    Contact Information

    Principal

    • Ms. Lisa Frank, Owner

    Customer Contact

    • Ms. Lisa Frank, Owner
    Additional Contact Information

    Fax Numbers

    • (520) 547-1101
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I made a purchase on LisaFrank.com for my daughter's birthday on Nov 23, 2023. Because her birthday was the next week, I paid for 2 day expedited shipping and I expected to receive my package on November 27th. I did not receive any updates about my purchase until November 30 when they told me it had been shipped. Today is December 6 and I still have not received my package or any further updates on when its arriving. My daughters bday is long past so I had to get her another present. Lisa Frank has not refunded me my express shipping fee or the cost of the item.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    ANGELA P

    1 star

    05/17/2024

    I wish i could give zero stars. Worst ordering experience ive had in so long. Theyre a Absolute scam. I paid $143.00 for a backpack and wallet. Waited 4 weeks before anyone even responded to a email!!! I had paid for 3 day shipping so at that point I asked for a refund and they refunded me a a dollar and fourth three cents!!! Then said my order shipped..... but I'm only getting my wallet. I've sent a bunch of emails asking why I'm not getting my full order and no one will reply. So please, don't order from thus company. They don't respond to customer service abd apparently think it's okay to take your money.

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