Business ProfileforBill Luke Marana LLC

I purchased a 2023 Subaru Ascent with 5,100 miles from Bill Luke Marana on July 6 at about 6 pm. The vehicle was marketed as certified pre-owned, meaning it went through a "rigorous 125-point mechanical inspection." I purchased the vehicle for family use because we have two young children, including one infant, and need the space. On Sunday, July 7, I drove the car four times. When I tried to start the car on the morning of July 8, the vehicle would not start. It shuttered and made a ticking noise, but it would not start. I called Bill Luke. They sent our sales person, Eddie, to jumpstart the vehicle, which he did; however, the vehicle started with all the dash warning lights on and ran very rough (called "limp mode," meaning its at risk of catastrophic failure). I immediately drove it to the Subaru dealership as advised by Eddie. Subaru worked on it for five days. On Friday, July 12, they called and told me the vehicle was ready. They had fixed the problem. I went to the dealership and tried to start it, but it would not run. They again worked on it and found another issue. I picked it up that evening. Subaru told me the nature of the issues makes it highly likely Bill Luke knew about it. At that point, after three issues in five days, feeling deceived, and driving in 110 degree heat with my two young children, I could not trust this vehicle. On July 13, I went to Bill Luke and spoke with Steven and Tim. They told me there was nothing they could do. I asked to speak with their manager. They said they'd talk to someone. That didn't happen. They only blamed Subaru and would not take responsibility for selling me a broken down vehicle. They could only do an unwind/rewind, even though I told them I looked at their inventory and didn't want a different vehicle on their lot. Finally, I left. From my perspective, this looks like, at minimum, false advertising, fraudulent misrepresentations, and fraudulent inducement. I want to return the car and I want my money back.