Business ProfileforThe Canyon

I am seeking a refund for myself and on behalf of others who were deceived by The Canyon Club's business practices for tickets that went on sale shortly after 2:00pm on Wednesday, February 7, 2024 for their event "*********************** Tribute by Blank Space." The event was initially promoted with the copyrighted image of *************************** Eras Tour poster and on ********* the "event" was created at 2:08pm, stating that it was an event by ********************************************** and *********************** (see attached). The copyrighted image is also used with the ticketing service, ***, where it was indicated that *********************** was part of the event's "Artist Lineup" (see photo) and also could be accessed by searching *********************** on ***. The event features a tribute performer in the likeness of ***********************, which is not disputed, but could have been construed as in addition to *********************** herself. Later in the afternoon the event was removed from *************************** ******** page and thus it was clear that she (***********************) would not be attending. Canyon Club sold tickets to at least ten people who indicated on the Canyon Club's ******** page that they did so because Canyon Club and *** used ******** image (not just on ******** but through the ordering process as well). These posts have since been deleted by Canyon Club. I have been in contact with Canyon ***************** which indicated that they cannot issue refunds. They lied to me stating that the photograph was mistaken to be ******. Not true. The image Canyon Club used was *************************** copyright not used with permission. (see attached). They changed the photograph afterwards. They also claimed that it "is clearly a tribute act and is plain to see when purchasing tickets." That is also not true, as the *** site proclaimed *********************** among the "Artist Lineup." My further attempts to reach Canyon Club have not been returned.I paid $55.13 for a ticket for this event under deceptive means and am seeking a full refund.