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Find a Location

Blackcraft Clothing has 1 locations, listed below.

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    Business ProfileforBlackcraft Clothing

    Online Retailer

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2890 E Vía Martens, Anaheim, CA 92806-1751
    BBB File Opened:
    7/31/2020
    Years in Business:
    11
    Business Started:
    11/17/2012
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Jim Somers, Owner
    • Mr. Bobby Schubenski
    Contact Information

    Principal

    • Mr. Jim Somers, Owner

    Customer Contact

    • Mr. Jim Somers, Owner
    • Mr. Bobby Schubenski
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/15/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    #******Nov 13, 2022paidfulfilled$ ****** I am a long term customer, and they wont do anything to help I am a long term customer. Package did not arrive.I understand with all the postal strikes that this is a very difficult time for businesses. However the customer service for this company is indifferent and practically non-existant. They just dont care once theyve got your money. They told me to contact 'my local post office' which is hilarious. Ive lost a huge amount of money ( 300 pounds) and they dont even want to try to help. I will never use this company again and tell me friends to do the same. *** tried to contact **** off my my own back and you have to speak the tracking number and the computer continues to get my tracking number wrong. All in all , I am the customer and I feel like I have been made to be in the wrong. *************, SHOCKING customer service , once they have your money they wont care in the slightest. Never ever again

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Anneliese L.

    1 star

    03/16/2022

    ABSOLUTELY TERRIBLE CUSTOMER SERVICE!!!!!! I'm ashamed I own so many things by them and will be trashing them, I'm not representing these jerks. I ordered a purse online that was a crossbody which converted into a handbag. You would think that both straps were removable or at least you could tuck the other in, but no. The small strap is bulky and can't be tucked in or removed. I've never come across this on these kind of bags. I wanted to return it but the shipping is $12 ( I already paid for shipping to receive it) and I would be losing out on money. It took over a week for them to respond to me and they wont send me a shipping label because "the item wasn't damaged or defective." well its defective to me because the strap looks really dumb and it bulky when using as a crossbody. I cant even use it now because the name of this company has left such a bad taste in my mouth, there's no way in h*** I would wear there stuff after now.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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