We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Demolition Contractors

Alliance Environmental Group, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Demolition Contractors.

Complaints

This profile includes complaints for Alliance Environmental Group, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Alliance Environmental Group, LLC has 18 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/07/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They are not willing to work with customers on making payments on an invoice that WAS NOT APPROVED BY US. ********** it was not approved, we told this company we can make payments but they refuse and want the full sum

      Business Response

      Date: 03/17/2025

      Thank you for reaching out.

      In regard to your complaint, we have offered discounts and a payment plan structure which you declined. The payment structure that was proposed by you is not feasible based on the outstanding balance.

      We understand that these circumstances often arise without warning so we do our best to negotiate payment that makes sense for both parties.

      Please reach out to us directly if you would like to discuss further.

      Thank you

      - Alliance Environmental Group

    • Initial Complaint

      Date:07/14/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I used Alliance Environmental Group from approximately June 16-23 to pull up the damaged flooring and remove/dispose of asbestos. They were contracted **************************** due to a Homeowner's claim we had to file due to water heater leak damage. After removing the flooring, Alliance left my home with a very flimsy sheet of plastic and a bit of tape down on the floors. There were huge gaps and holes which have allowed cockroaches and mice to enter my home. I shared photos of the roaches and rodent feces with them in the affected area they worked on. Their solution was to spend 10 minutes re-taping the plastic, which rodents got through in mere hours. ************** several other contractors have advised they should have put boarding down with the large exposed gaps to prevent any vermin from entering the home. They refused to do so. We now have to go out of pocket $2000 for a rodent and pest exterminator due to Alliance's shoddy work and refusal to put floor boards down while we waiting to have the new flooring put down. We have had our floors open and exposed for nearly 3 weeks now allowing who knows what into our home. Alliance has refused to help. Rodents and roaches are a health hazard and this is unacceptable they did not properly close our floors when leaving the job site. ********** said we should file with *** as this is unacceptable and not normal.

      Business Response

      Date: 08/30/2022

      Business Response /* (1000, 5, 2022/07/27) */ Alliance was contracted specifically to remove approximately 350 square feet of non-hazardous vinyl flooring that contained asbestos. As unfortunate as the situation is, Alliance is under no obligation contractually or otherwise to install boarding upon job completion. Alliance is not a pest control company, and we were not contracted, nor do we offer finishing work. Placing **** boards would be considered restoration work, which is well outside the scope of what we were contracted to provide. The contract we have with the insurance company clearly states, "Alliance is not responsible for any damages to items during removal (face frames, doors, shelving, etc.), nor is Alliance responsible for any damages once removed". Since the rodent infestation occurred after our project was complete, we cannot be held responsible for any subsequent damage. The Customer's floors were left in a condition that is contractually compliant and reasonably within industry standards Consumer Response /* (3000, 7, 2022/07/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) The work done was completely unsatisfactory leaving my home open to heath hazards and they should be liable for damages I am incurring due to their poor work. Business Response /* (4000, 11, 2022/08/18) */ Alliance was contracted specifically to remove approximately 350 square feet of non-hazardous vinyl flooring that contained asbestos. Alliance is under no obligation contractually or otherwise to install boarding upon job completion. Alliance is not a pest control company and we do not offer restoration services. Placing wood boards would be considered restoration work, which is outside the scope of the services we provide and what we were contracted to do. The contract we have with the insurance company clearly states, "Alliance is not responsible for any damages to items during removal (face frames, doors, shelving, etc.), nor is Alliance responsible for any damages once removed." Since the rodent infestation occurred after our project was complete, we cannot be held responsible for any subsequent damage. The customer's floors were left in a condition that is contractually compliant and reasonably within industry standards.

    Alliance Environmental Group, LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.