Security Equipment
Dial SecurityThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
03/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Dial security where the alarm system for my gas station back in 2021 AND 2022. The alarm did not work most of the time because there equipment was old and it needs to be upgraded . Each time they come out to my business to work on the alarm system they start changing the internet and take my internet connection from my POS system to hook it up on there equipment my POS system goes down and I can not take any credit card so I have call a technician to fix the problems. They did that about 5 times and each time they come out the business will go down for a few hours or a full day till a technician comes to fix my POS. I sent them an email to remove there equipment on 1-25-2022 but they did not come out till 6-2022. They also pulled money $288 out from my checking account with out taking approval from us. The total repairs and the loss of business for the times Dial security came out and missed up MY POS System came to $4,500 4JR ENTERPRISES IS ASKING DIAL SECURITY TO SEND US THE MONEY BY 3-15-2024. Thank you Roda ###-###-####
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.