ComplaintsforZoom Professional Services
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Complaint Details
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Initial Complaint
09/17/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I RECIEVED A THIRD NOTICE FROM THIS COMPANY SAYING THEY ARE GOING TO SUE ME IF I DONT PROVIDE BANK STATEMENTS, TAX INFORMATION, OR PROFIT AND LOSS STATEMENTS IN TEN DAYS. THE REASON WAS BECUASE THEY SAY MY INSURANCE THAT WAS ISSUED WAS AN ESTIMATE OF HOW MUCH I WOULD MAKE. I WAS NOT IN BUSINESS FOR A WHOLE YEAR AND I CANCELLED MY INSURANCE POLICY MONTHS BEFORE THE **** ENDED. IF THEY ARE WORKING FOR OR WITH THE INSURANCE COMPANY THAT I USED THEY SHOULD OWE ME MONEY BECAUSE I PAID MORE ON INSURANCE THAN I ACTUALLY MADE. I HAVE NEVER FILED ANY CLAIM WITH MY INSURANCE.Initial Complaint
09/08/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Zoom Professional Services is a fraudulent audit company that has a predatory system of fining small construction companies through their insurance provider. They send audit notifications with automatic fines. There are several complaints with **** with the same complaint. Their method of extortion is:-Send a notice of an audit attached with a fine.-The fabricated automatic fine is generally in the amount of $13,000.00.-Threaten you with legal action if you do not pay the extortion fee.-Send the fabricated fine to a collections agency. I do not have a signed contract with Zoom Professional Services.Initial Complaint
09/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Business tried to extort monies and collected personal data fraudenty.I purchased insurance thru new Republic insurance..and this company claimed I owed them paperwork for a service and funds in ridiculous amounts.they have many BBB complaints for this action.it is an internet scam.Initial Complaint
08/13/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Received emails from ******************************** and "*****************************" attempting to collect $13,045.18 for "Zoom Professional Services". as well as a cell phone call from "*****************************" (his number is **********) We have no contract or other involvement with any of these companies, and want this undue harassment to cease. We do not know of any of these entities, and from what we have researched online, it is a total scam.Initial Complaint
08/13/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Zoom is currently trying to extort $ ******. from me and my construction business. With the amount of individuales and entities involved assisting Zoom in trying to extort money from businesses there may be **** and other crimen related to Zoom that are also going on. Corporate veils can be pierced when company owners are coordinating crimen against the public.Initial Complaint
08/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company is demanding money on a made up audit. They ask for general audit of $15,000.00 with no paper work, documentation, no explanation, and just purely made up. They demand paperwork or threaten lawsuit. I spoke to my insurer and they have no idea who they are. These people appear to be a scam, but what started at $15,000.00 dollar demands, they know are requesting $42,000 in 15 days. These numbers are totally fake, made up, and when you request documents and explanation they just keep saying they are going to sue for it. These request appear to be a shake down on companies. No documentation, no explanation, just demands. You got to wonder how EVERY single customer or complaint says they demand the same exact number of $15,000.00. This company needs to be reviewed.Initial Complaint
06/04/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I sent a profit and loss statement to them with wrong amount of gross sales number on it, I realized the mistake within days and called them and spoke to them about it and resent a new profit and loss statement with corrected amount on it. They completely ignored the new paperwork I sent and did the audit with the wrong gross sales number. I sent them copies of the new Profit and Loss statement at least three times. They said that was not good enough, so I had my bookkeeper send them Profit and Loss statement along with tax return for them to review also. Then I sent them all my bank statements for the audit year. They sent e mail today stating that that the audit was closed, and they would not return the $618 that I sent them for the audit that was not correct, Gross sales on the incorrect staement was ******* and the actual sales were ******* so there was no way I owed them 600. They do not answer the phone and are very hard to communicate with. Nothing but a bunch of CROOKS!!!Initial Complaint
05/03/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I had small business insurance through ****** Insurance Services.about $800 per year. I had a heart attack and did not finish the year.I did not pay the renewal and closed business down.Zoom sent paperwork saying I owe $12, 998 .38 because I did not send in some audit paperwork after my business was closed down.They are threatening to send this invoice, that I don't owe, to collections.They are requesting access to my bank info and tax returns and all other.Please help me.Initial Complaint
04/22/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I am currently being harassed by this company who keeps requesting documents and when the documents are sent they change the criteria and send threatening notices regarding the documents they receive. I have received legal threats if not responsive within a certain timeframe but yet it takes them weeks to get back to you and or respond. When they finally do get back to you they simply claim that the document now needs something else that was never requested in the first place. Total run around. I paid in full then got cancelled without notice being given for two months. Then they put me under audit because they do not want to pay me back for monies owed for a policy that was only bound for a couple weeks. This company is trying to find any reason possible to not make right their mistakes and refuse to answer any questions regarding my account. I express to anyone considering using this company to refrain. You will be treated poorly, and you will be harassed and threatened with legal actions. They will keep requesting the same documents over and over even when you have already had your CPA send over what they have requested. Very unprofessional company with terrible or no service provided. Never pay this company in full!! Just stay away completely. Bad, Bad, Bad.Initial Complaint
03/27/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I was sent a letter with a notice that I have an expired policy audit of a policy I paid and no longer have.The letter claims that it is the 3rd one I never got any letters or emails They want 13K This is absolute extortion, I will employ counsel as many prior complaints urge.Trying to explore class action because it seems they are doing this to many people This behavior is absolutely unacceptable.
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Customer Complaints Summary
38 total complaints in the last 3 years.
14 complaints closed in the last 12 months.